Entry-Level Customer Quality Engineer - Cross-Functional

Canadian Solar Inc.; Mesquite (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Canadian Solar Inc. in Mesquite, TX is seeking a Customer Quality Engineer who will work with engineers, manufacturing leaders, and cross-functional teams to analyze quality data and resolve customer concerns.

You will gain hands-on experience in root cause analysis, continuous improvement, and multi-department collaboration from day one. This role is ideal for recent graduates eager to develop technical, analytical, and leadership skills while building a long-term career in renewable energy

Qualifications

• Bachelor’s degree in engineering, data analytics, business, or related field.
• Strong analytical and problem-solving abilities.
• Excellent communication and teamwork skills.
• Self-motivated with a willingness to learn in a fast-paced manufacturing environment.
• Proficiency with Microsoft Excel, PowerPoint, Outlook, and other business software.

Responsibilities

• Analyze customer complaints, quality data, issue trends, service history, and repeated problems to support root cause analysis and continuous improvement.
• Coordinate with Quality, Production, Engineering, Warehouse, Logistics, Sales, and other cross-functional teams to solve customer issues.
• Coordinate and manage external labor, contractors, or service partners during field activities when assigned.
• Manage after-sales quality projects, including action plans, timelines, risk tracking, milestone follow-up, and final closure.
• Balance customer satisfaction, company cost, schedule, quality impact, and business priorities when supporting issue resolution.

Skills

Analytical skills

Problem-solving

Communication

Teamwork

Education

Bachelor's degree (Engineering/Analytics/Business)

Tools

Microsoft Excel

PowerPoint

Outlook

Job description

Canadian Solar Inc. in Mesquite, TX is seeking a Customer Quality Engineer who will work with engineers, manufacturing leaders, and cross-functional teams to analyze quality data and resolve customer concerns.

You will gain hands-on experience in root cause analysis, continuous improvement, and multi-department collaboration from day one. This role is ideal for recent graduates eager to develop technical, analytical, and leadership skills while building a long-term career in renewable energy