Customer Quality Engineer

Canadian Solar; Mesquite (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Canadian Solar is seeking a Customer Quality Engineer in CS Power Systems in the United States. Recent graduates will work with engineers, manufacturing leaders, and cross-functional teams to address customer quality concerns and drive improvements across operations.

You will gain hands-on experience solving real-world quality challenges, coordinating with Quality, Production, Engineering, and Logistics, and contributing to action plans and project closures while building a long-term engineering

Qualifications

• Bachelor's degree in Engineering, Data Analytics, Business Management, or related field.
• Strong analytical and problem-solving abilities.
• Excellent communication and teamwork skills.
• Self-motivated with a drive to learn in a fast-paced environment.
• Proficiency with common business software.

Responsibilities

• Analyze customer complaints, quality data, issue trends, service history, and repeated problems to support root cause analysis and continuous improvement.
• Coordinate with Quality, Production, Engineering, Warehouse, Logistics, Sales, and other cross-functional teams to solve customer issues.
• Coordinate and manage external labor, contractors, or service partners during field activities when assigned.
• Manage after-sales quality projects, including action plans, timelines, risk tracking, milestone follow-up, and final closure.
• Balance customer satisfaction, company cost, schedule, quality impact, and business priorities when supporting issue resolution.

Skills

Analytical skills

Problem-solving

Communication skills

Teamwork

Self-motivated

Education

Bachelor's degree in Engineering or related field

Tools

Excel

PowerPoint

Outlook

Job description

At CS Power Systems, we're on a mission to transform lives by delivering clean, solar-powered electricity to millions worldwide—and we're just getting started. As a cutting-edge division of Canadian Solar, a global leader founded in 2001, we stand at the forefront of manufacturing high-performance solar panels, inverters, and advanced energy storage solutions. In this fast-growing, high-impact industry, our deep commitment to sustainability drives everything we do, creating innovative technologies that power a brighter, greener future.

Across Canadian Solar's powerful ecosystem—including CS Power Systems, CSPowerTech, e-STORAGE, Recurrent Energy, MSS, and CSI Solar—we're deeply invested in our people's success. If you're passionate about renewable energy and want to "Make the Difference" by building a lasting positive impact on the planet and communities everywhere, join us at CS Power Systems—where your talent can help shape the clean energy revolution.

Job Description – Canadian Solar Solutions Inc.

Canadian Solar Inc. is one of the world’s largest solar modular producers. As a leading vertically integrated provider of ingots, wafers, solar cells, solar modules, solar power systems and specialized solar products, Canadian Solar delivers uncompromising value to its customers across the globe.

Position Title: Customer Quality Engineer

Department:Quality

Reports To: Quality Supervisor

Description:

As a Customer Quality Engineer, you'll gain hands-on experience working alongside engineers, manufacturing leaders, and cross-functional teams while solving real-world challenges that directly impact our customers. This is an excellent opportunity for recent college graduates who are eager to develop technical, analytical, and leadership skills while building a long-term engineering career. No two days are the same. You'll collaborate across multiple departments, analyze quality data, help solve customer concerns, support improvement projects, and gain exposure to nearly every aspect of manufacturing operations.

Responsibilities:

• Analyze customer complaints, quality data, issue trends, service history, and repeated problems to support root cause analysis and continuous improvement.
• Coordinate with Quality, Production, Engineering, Warehouse, Logistics, Sales, and other cross-functional teams to solve customer issues.
• Coordinate and manage external labor, contractors, or service partners during field activities when assigned.
• Manage after-sales quality projects, including action plans, timelines, risk tracking, milestone follow-up, and final closure.
• Balance customer satisfaction, company cost, schedule, quality impact, and business priorities when supporting issue resolution.

What Makes This Role Great for New Graduates:

This position offers the opportunity to:

• Build real engineering experience from your first day.
• Work directly with experienced engineers and manufacturing leaders.
• Develop project management, problem-solving, and customer-facing skills.
• Learn advanced manufacturing processes within the rapidly growing renewable energy industry.
• Gain exposure to production, quality systems, logistics, engineering, and operations.
• Grow into future engineering and leadership opportunities within Canadian Solar.

Qualifications and Experience:

• Bachelor’s degree in Engineering, Data Analytics, Business Management, or another related technical or business discipline.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Self-motivated with a willingness to learn and take initiative.
• Comfortable working in a fast-paced manufacturing environment.
• Proficiency with Microsoft Excel, PowerPoint, Outlook, and other business software.

Note: The company reserves the right to change the duties and responsibilities of this position at any time as its own discretion.

Canadian Solar Inc. is an equal opportunity employer.

We are committed to ensuring accessibility for persons with disabilities by identifying, removing and preventing barriers to promote the rights of all persons and to create an inclusive and accessible working environment.

Upon individual request, Canadian Solar will endeavor to remove any barrier to the hiring process to accommodate those candidates with disabilities.

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