Entry-Level Customer Service Pro — Solve, Connect, Grow

Orlando Events and Promotions; Orlando (FL); On-site; USD 40,000 - 52,000; Full time

Job summary

A dynamic event promotions company in Orlando is seeking an Entry Level Customer Service Specialist to manage customer interactions and uphold service excellence. Candidates should possess strong communication and problem-solving skills, complemented by a customer-oriented mindset. Responsibilities include assisting customers, resolving issues, and maintaining records. This full-time role offers a pay range of $40,000 - $52,000 per year, making it a competitive entry point into the customer service domain.

Qualifications

• Some customer support experience is recommended.
• Over-achieving mentality.
• Ability to adapt/respond to different types of characters.

Responsibilities

• Manage large amounts of in-person customers.
• Build sustainable relationships and trust with customer accounts.
• Handle customer complaints and provide appropriate solutions.

Skills

Customer orientation

Strong phone contact handling

Active listening

Excellent communication skills

Ability to multi-task

Education

High school diploma

Tools

CRM systems

Job description

A dynamic event promotions company in Orlando is seeking an Entry Level Customer Service Specialist to manage customer interactions and uphold service excellence. Candidates should possess strong communication and problem-solving skills, complemented by a customer-oriented mindset. Responsibilities include assisting customers, resolving issues, and maintaining records. This full-time role offers a pay range of $40,000 - $52,000 per year, making it a competitive entry point into the customer service domain.