Entry-Level Customer Experience Specialist

Avalonvi; Kansas City (MO); On-site; USD 32,000 - 40,000; Full time

Job summary

Avalonvi in the United States is seeking an entry-level Customer Service Representative to support customers, answer questions, and provide a positive experience in every interaction.

This role emphasizes strong communication, relationship-building, and teamwork within a professional environment. Training will be provided to develop product knowledge and service skills necessary for success.

Qualifications

• High school diploma or equivalent is required.
• Strong verbal and interpersonal communication skills.
• Friendly, professional, and customer-focused attitude.
• Strong listening and problem-solving abilities.
• Positive attitude and willingness to learn.
• Good organizational and multitasking skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.
• Previous customer service, retail, hospitality, or sales experience is a plus but not required.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Answer questions regarding products, services, and company offerings.
• Listen carefully to customer needs and provide helpful information.
• Identify appropriate solutions based on customer questions and needs.
• Communicate product and service information clearly and confidently.
• Address routine customer concerns and requests.
• Assist with customer follow-ups and ongoing relationship-building.
• Support customer engagement and promotional initiatives.
• Maintain accurate records of customer interactions and follow-up activities.
• Communicate customer feedback and recurring questions to team members.
• Help create a welcoming and professional customer experience.
• Collaborate with colleagues to support daily service goals.
• Participate in ongoing training and professional development.

Job description

Avalonvi in the United States is seeking an entry-level Customer Service Representative to support customers, answer questions, and provide a positive experience in every interaction.

This role emphasizes strong communication, relationship-building, and teamwork within a professional environment. Training will be provided to develop product knowledge and service skills necessary for success.