Customer Service Representative

2 At Group; Kansas City (MO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid training

Career advancement

Professional development

Supportive team

Hands-on customer service experience

Performance-based growth

Employee recognition

Mentorship and coaching

Job summary

Avalonvi is seeking a friendly and motivated Customer Service Representative to support customers, answer questions, and provide a positive experience during every interaction. This entry-level role is ideal for someone who enjoys helping people and developing strong communication skills in a professional team environment.

You will welcome customers, resolve routine inquiries, and support ongoing relationships while participating in training and career development opportunities within a

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, professional, and customer-focused attitude.
• Strong listening and problem-solving abilities.
• Willingness to learn and adapt to a fast-paced environment.
• Previous customer service or related experience is a plus but not required.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Answer questions regarding products, services, and offerings.
• Listen carefully to customer needs and provide helpful information.
• Identify appropriate solutions based on customer questions and needs.
• Communicate product and service information clearly and confidently.
• Address routine customer concerns and requests.
• Assist with customer follow-ups and ongoing relationship-building.
• Support customer engagement and promotional initiatives.
• Maintain accurate records of customer interactions and follow-up activities.
• Communicate customer feedback and recurring questions to team members.
• Help create a welcoming and professional customer experience.
• Collaborate with colleagues to support daily service goals.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Customer focus

Active listening

Problem solving

Organization

Multitasking

Professionalism

Education

High school diploma

Job description

About Us

At Avalonvi, we specialize in strategic, real-world marketing solutions that help brands connect with people where it matters most — face to face, in physical spaces, and through impactful brand experiences.From brand positioning to on-the-ground campaigns, we bring ideas to life beyond screens.

About Us

At Avalonvi, we specialize in strategic, real-world marketing solutions that help brands connect with people where it matters most — face to face, in physical spaces, and through impactful brand experiences.From brand positioning to on-the-ground campaigns, we bring ideas to life beyond screens.

Job Summary

We are seeking a friendly and motivated Customer Service Representative to support customers, answer questions, and provide a positive experience throughout each interaction. This entry-level opportunity is ideal for someone who enjoys working with people, solving customer needs, and developing strong communication and relationship-building skills in a professional team environment.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Answer questions regarding products, services, and company offerings.
• Listen carefully to customer needs and provide helpful information.
• Identify appropriate solutions based on customer questions and needs.
• Communicate product and service information clearly and confidently.
• Address routine customer concerns and requests.
• Assist with customer follow-ups and ongoing relationship-building.
• Support customer engagement and promotional initiatives.
• Maintain accurate records of customer interactions and follow-up activities.
• Communicate customer feedback and recurring questions to team members.
• Help create a welcoming and professional customer experience.
• Collaborate with colleagues to support daily service goals.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, professional, and customer-focused attitude.
• Strong listening and problem-solving abilities.
• Positive attitude and willingness to learn.
• Good organizational and multitasking skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.
• Previous customer service, retail, hospitality, or sales experience is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching