Entry-Level Credit & Collections Specialist

Snap-on; Montgomery (AL); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical Plan options

Vision, Dental, and Prescription Drug

Life Insurance

Retirement Savings (401(k) match)

Paid holidays and vacation

Job summary

Snap-on Credit LLC, the financial arm of Snap-on, seeks an entry-level collector to manage early delinquent EC accounts regionally. You will direct collections, coordinate with Franchisees, and drive credit sales promotions while coordinating with Account Managers to resolve delinquencies.

Ideal candidates have a Bachelor's degree and some customer service or collections experience, with strong communication, negotiation, and analytical skills. This is an on-site role with normal office hours.

Qualifications

• Bachelor’s degree preferred.
• 2 years of customer service or collections experience preferred.
• Strong communication and negotiation abilities.

Responsibilities

• Collect EC accounts to meet corporate/regional goals.
• Make extensive phone contact to collect on delinquent accounts.
• Coordinate collection efforts with Franchisee network.
• Coordinate product return with Account Managers/Senior Account Manager.
• Report and consult with management on major issues.
• Achieve delinquency/loss goals and metrics.
• Answer field and customer questions and resolve payment problems.
• Promote Credit Sales programs and promotions.

Skills

Credit and collections

Communications – verbal and written

Negotiation

Analytical

Standards and Ethics

Approachable

Decisive

Collaborative

Education

Bachelor's degree

Tools

Computer applications

Job description

Snap-on Credit LLC, the financial arm of Snap-on, seeks an entry-level collector to manage early delinquent EC accounts regionally. You will direct collections, coordinate with Franchisees, and drive credit sales promotions while coordinating with Account Managers to resolve delinquencies.

Ideal candidates have a Bachelor's degree and some customer service or collections experience, with strong communication, negotiation, and analytical skills. This is an on-site role with normal office hours.