Associate Account Manager: Collections & Growth Path

Snap-On Tools; Libertyville (IL); On-site; USD 45,000 - 47,250; Full time

Benefits offered by this job

Medical and dental coverage

Bonus and incentives

Paid time off

Tuition Assistance Plan

Employee Stock Purchase Plan

Retirement programs including 401(k)

Job summary

Snap-On Tools in Libertyville, IL is seeking an Entry Level Collections Representative responsible for managing early stage delinquent accounts. The role involves extensive communication, resolving payment issues, and promoting Credit Sales programs.

Applicants should have at least a high school diploma and customer service experience, while a Bachelor’s degree is preferred. Benefits include medical coverage, tuition assistance, and a retirement plan.

Qualifications

• 2 years customer service or collections preferred.

Responsibilities

• Collection of EC accounts to achieve established Corporate/Regional goals.
• Extensive phone contact collecting on active delinquent accounts.
• Coordinate collection efforts with Franchisee network.
• Achieve assigned delinquency/loss goals and metrics.
• Assist in promoting Credit Sales programs.

Skills

Credit and collections

Communications – verbal and written

Computer applications

Negotiation

Analytical

Standards and Ethics

Approachable

Decisive

Collaborative

Education

High school diploma

Bachelor’s degree

Job description

Snap-On Tools in Libertyville, IL is seeking an Entry Level Collections Representative responsible for managing early stage delinquent accounts. The role involves extensive communication, resolving payment issues, and promoting Credit Sales programs.

Applicants should have at least a high school diploma and customer service experience, while a Bachelor’s degree is preferred. Benefits include medical coverage, tuition assistance, and a retirement plan.