Entry-Level Court Case Administrator

Massachusetts Trial Court; Northampton (MA); On-site; USD 49,000 - 66,000; Full time

Job summary

Massachusetts Trial Court is seeking a Case Administrator I for Northampton District Court to perform entry-level case processing from intake through disposition, including cashiering and public-facing service. You will handle case documents, update case information, and respond to inquiries in person or by phone.

As the gateway to justice, you will maintain accurate docket entries, support scheduling, and assist with record retention while working under supervision.

Qualifications

• High School diploma or G.E.D. equivalency is required.
• One (1) year of related work experience is preferred or considered.
• Equivalent combinations of education and experience will be considered for meeting minimum qualifications.

Responsibilities

• Maintains dockets and records along with legal documents/files pertaining to cases.
• Enters complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information.
• Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries.
• Provides technical assistance to litigants, counsel, and the public concerning case and court procedures, either in person or virtually.
• Performs general case intake duties, including receiving court papers and documents, determining general case category, and making docket entries.
• Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures.
• Compiles statistical data concerning cases, processing activities.
• Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail.
• May provide assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers.

Skills

Customer service

Organizational skills

Attention to detail

Education

High School diploma or G.E.D.

1 year of related work experience

Tools

MS Word

Outlook

MS Excel

Zoom scheduling

Job description

Massachusetts Trial Court is seeking a Case Administrator I for Northampton District Court to perform entry-level case processing from intake through disposition, including cashiering and public-facing service. You will handle case documents, update case information, and respond to inquiries in person or by phone.

As the gateway to justice, you will maintain accurate docket entries, support scheduling, and assist with record retention while working under supervision.