Entry-Level Court Case Processor

Massachusetts Trial Court; Woburn (MA); On-site; USD 49,000 - 66,000; Full time

Job summary

Massachusetts Trial Court in Woburn is seeking an entry-level Case Administrator I to process cases from intake to disposition. The role includes data entry, cashiering duties, and assisting the public in person or by phone.

This is a union position with a starting pay of $48,584.90, within a defined salary band that may advance per the collective bargaining agreement. Candidates should be prepared to operate MS Office and case management systems.

Qualifications

• High School diploma or G.E.D. equivalent.
• One (1) year of related work experience.
• Equivalent combinations of education and experience will be considered for meeting minimum qualifications.

Responsibilities

• Maintains dockets and records along with legal documents/files pertaining to cases.
• Enters complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information.
• Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries.
• Provides technical assistance to litigants, counsel, and the public concerning case and court procedures, either in person or virtually.
• Performs general case intake duties, including receiving court papers and documents, determining general case category, and making docket entries.
• Performs various administrative tasks, including maintaining case files, coordinating with judges for endorsements, organizing and disseminating information, and assisting with scheduling motions.

Skills

Customer service

Data entry

Organization

Education

High School diploma or G.E.D.

Tools

MS Office

Job description

Massachusetts Trial Court in Woburn is seeking an entry-level Case Administrator I to process cases from intake to disposition. The role includes data entry, cashiering duties, and assisting the public in person or by phone.

This is a union position with a starting pay of $48,584.90, within a defined salary band that may advance per the collective bargaining agreement. Candidates should be prepared to operate MS Office and case management systems.