Entry Level Courier

Virtucom, Inc.

Bolingbrook (IL)

On-site

USD 35,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Competitive Compensation

401(k) plan with 4% company match

Medical, dental, and vision insurance

Company Paid Holidays

Job summary

A dedicated technology partner for education is seeking reliable Entry Level Couriers in Bolingbrook, IL. This role involves transporting devices and equipment between clients and facilities, ensuring timely and professional handling. Candidates should possess a valid driver’s license and a clean driving record, as well as a commitment to customer service. The position offers competitive compensation and potential for career advancement after a probationary period.

Qualifications

Valid driver’s license and clean Motor Vehicle Record (MVR) required.
Ability to lift or move heavy products up to 50-75 lbs.
Basic computer skills and understanding of web-based applications.

Responsibilities

Transport devices and equipment between clients and facilities.
Maintain accurate records of all pickups and deliveries.
Provide professional service to clients and school staff.

Skills

Strong customer service skills

Organizational skills

Time management

Tools

MS Windows operating systems

Google Suite

Android OS

Job description

Description

Company Overview:

The technology and support needs of school districts have evolved dramatically in recent years. Thriving in today's fast-paced world of digital transformation requires more than just a technology provider. It takes a true technology partner, one with a sincere commitment to serving communities and the next generation of students.

Headquartered in Peachtree Corners, Georgia, with offices in Columbus (GA), Chesapeake (VA), West Palm Beach (FL), Addison (TX), and Chicago (IL), Virtucom is a dynamic and growing company exclusively focused on K–12 education. We specialize in delivering services and support to help educators and administrators integrate the classroom technologies we provide into meaningful learning experiences.

We are deeply passionate about supporting our schools and communities, and just as passionate about creating opportunities for our employees to grow. At Virtucom, you'll find a culture of energy, purpose, and professional opportunity.

Job Overview: Entry Level Courier

We are seeking reliable and motivated Entry Level Couriers to support our growing operations. As a Courier, you will represent Virtucom by transporting devices, documents, and equipment between clients and our facilities. You will play a vital role in ensuring the timely, secure, and professional handling of technology critical to K-12 education.

We are currently in the process of getting our Chicago Facility setup and this is the pre opening recruitment. We plan to have our facility open no later than the end of Q2, 2026.

No prior courier experience is required. Only a valid driver’s license, a clean driving record, and a commitment to customer service and reliability.

Responsibilities:

Pick up warrantied devices from clients and return them to Virtucom in a timely and professional manner.
Verify and document device contents, ensuring items are properly labeled and secured for transport.
Safely load, unload, sort, and organize deliveries.
Operate company-supplied cargo vans responsibly, following all traffic laws and safety procedures.
Use navigation systems to plan and execute efficient delivery routes.
Maintain accurate records of all pickups and deliveries using company tools.
Communicate promptly with dispatchers, fleet managers, and teammates to ensure on-time completion of assignments.
Report any issues, delays, or mechanical concerns immediately to the appropriate team members.
Adhere to all company policies regarding safety, data security, and confidentiality.
Deliver professional, courteous service when interacting with clients and school staff.
On days where there are no courier services, you are expected to assist other units within the department.

Job Requirements:

Ability to operate hand trucks, pallet jacks, and other warehouse equipment.
Ability to lift or move heavy product(s) up to 50‑75 lbs. while using dollies/bins.
Understanding of web‑based applications and adaptability to software updates.
Basic computers and networking skills.
Strong knowledge of MS Windows operating systems/Google Suite of applications/Android OS
Ability to interact with clients in a professional manner.
Document all service requests as per company guidelines.
Knowledge of commonly used tech support concepts, practices, and procedures.
Strong customer, administrative, and organizational skills.
Sense of urgency to resolve tasks/projects, meet or exceed service level agreements (SLA), and must possess good communication and customer satisfaction skills.
High level of time management