Entry-Level Counter Sales — HVAC & Plumbing

thegranitegroup; Danvers (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Company holidays

Employee discounts

Job summary

The Granite Group is seeking a motivated counter sales associate for our Danvers, MA location. This entry-level role focuses on delivering outstanding customer service, answering inquiries, recommending products, and processing transactions in a fast-paced HVAC and plumbing environment.

You will maintain organized records, assist with inventory, stock shelves, and collaborate with teammates to meet sales targets.

Qualifications

• High school diploma or equivalent required.
• Prior customer service, retail, or sales experience strongly preferred.
• Strong communication and interpersonal skills.
• Computer proficiency; HVAC or plumbing knowledge is a plus (not required).

Responsibilities

• Provide exceptional customer service by assisting with product inquiries and purchases.
• Recommend products tailored to customers’ needs and preferences.
• Accurately process sales transactions and maintain computer records.
• Keep the work environment clean, organized, and safe.
• Stay informed on products features, pricing, and availability.
• Collaborate with team members to meet sales goals and service targets.
• Maintain up-to-date product knowledge and monitor industry trends.

Skills

Customer service

Communication

Interpersonal skills

Computer proficiency

HVAC knowledge

Plumbing knowledge

Education

High school diploma or equivalent

Job description

The Granite Group is seeking a motivated counter sales associate for our Danvers, MA location. This entry-level role focuses on delivering outstanding customer service, answering inquiries, recommending products, and processing transactions in a fast-paced HVAC and plumbing environment.

You will maintain organized records, assist with inventory, stock shelves, and collaborate with teammates to meet sales targets.