Entry-Level Counter Sales: Customer-Driven & Growth

Granite Group; Danvers (IL); On-site; USD 26,000 - 42,000; Full time

Job summary

Granite Group in Danvers, MA is seeking a motivated counter sales associate. This entry-level role focuses on delivering outstanding customer service, answering inquiries, and helping customers find the right HVAC or plumbing products.

You will process sales, maintain accurate records, assist with inventory, and work with the team to meet sales goals. Strong communication and willingness to learn are essential; weekend/evening shifts may be required.

Qualifications

• High school diploma or equivalent required.
• Prior customer service, retail, or sales experience strongly preferred.
• Strong communication and interpersonal skills.
• Computer proficiency required: HVAC or plumbing knowledge is a plus (not required).

Responsibilities

• Provide exceptional customer service by assisting with product inquiries and purchases.
• Recommend products tailored to customers’ needs and preferences.
• Accurately process sales transactions and maintain computer records.
• Keep the work environment clean, organized, and safe.
• Stay informed on product features, pricing, and availability.
• Collaborate with team members to meet sales goals and service targets.
• Maintain up-to-date product knowledge and monitor industry trends.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

POS system

Inventory software

Job description

Granite Group in Danvers, MA is seeking a motivated counter sales associate. This entry-level role focuses on delivering outstanding customer service, answering inquiries, and helping customers find the right HVAC or plumbing products.

You will process sales, maintain accurate records, assist with inventory, and work with the team to meet sales goals. Strong communication and willingness to learn are essential; weekend/evening shifts may be required.