Entry-Level Communications Specialist

Mark Rink.; Los Angeles (CA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Mentorship

Hands-on experience

Diverse projects

Job summary

Mark Rink is seeking an Entry Level Communications Agent in Los Angeles to join a fast-paced team. You will respond to client inquiries via phone, email, and chat, draft communications, and maintain CRM logs to ensure clear messaging.

The role emphasizes accuracy, multitasking, and a customer-focused approach, with opportunities for mentorship and growth within a collaborative environment.

Qualifications

• A high school diploma or equivalent; bachelor’s degree in Communications or related field is a plus.
• Excellent verbal and written communication skills with strong attention to detail.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Proficiency with basic computer applications such as MS Office and CRM software.
• Strong interpersonal skills and a customer-focused attitude.

Responsibilities

• Respond promptly and professionally to incoming client communications via phone, email, and chat platforms.
• Assist in drafting and distributing internal and external communications in alignment with company standards.
• Maintain accurate records of interactions and update communication logs in the CRM system.
• Collaborate with team members to ensure consistent messaging across all communication channels.
• Identify and elevate complex issues to senior communications staff as appropriate.

Skills

Verbal communication

Written communication

Time management

Customer service

Team collaboration

Education

High School Diploma or equivalent

Bachelor’s degree (a plus)

Tools

CRM software

MS Office

Job description

Mark Rink is seeking an Entry Level Communications Agent in Los Angeles to join a fast-paced team. You will respond to client inquiries via phone, email, and chat, draft communications, and maintain CRM logs to ensure clear messaging.

The role emphasizes accuracy, multitasking, and a customer-focused approach, with opportunities for mentorship and growth within a collaborative environment.