Entry Level Communications Agent

Mark Rink.; Los Angeles (CA); Presencial; USD 18.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Growth opportunities

Mentorship

Hands-on experience

Diverse projects

Descripción de la vacante

Mark Rink is seeking an Entry Level Communications Agent in Los Angeles to join a fast-paced team. You will respond to client inquiries via phone, email, and chat, draft communications, and maintain CRM logs to ensure clear messaging.

The role emphasizes accuracy, multitasking, and a customer-focused approach, with opportunities for mentorship and growth within a collaborative environment.

Formación

• A high school diploma or equivalent; bachelor’s degree in Communications or related field is a plus.
• Excellent verbal and written communication skills with strong attention to detail.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Proficiency with basic computer applications such as MS Office and CRM software.
• Strong interpersonal skills and a customer-focused attitude.

Responsabilidades

• Respond promptly and professionally to incoming client communications via phone, email, and chat platforms.
• Assist in drafting and distributing internal and external communications in alignment with company standards.
• Maintain accurate records of interactions and update communication logs in the CRM system.
• Collaborate with team members to ensure consistent messaging across all communication channels.
• Identify and elevate complex issues to senior communications staff as appropriate.

Conocimientos

Verbal communication

Written communication

Time management

Customer service

Team collaboration

Educación

High School Diploma or equivalent

Bachelor’s degree (a plus)

Herramientas

CRM software

MS Office

Descripción del empleo

Job Description

We are seeking a motivated and enthusiastic Entry Level Communications Agent to join our dynamic team. This is an excellent opportunity for individuals who are eager to start their career in communications and customer service within a fast-paced and supportive environment. The ideal candidate will play a crucial role in facilitating effective communication between our organization and our clients, ensuring that messages are conveyed clearly, professionally, and efficiently.

Responsibilities

• Respond promptly and professionally to incoming client communications via phone, email, and chat platforms.
• Assist in drafting and distributing internal and external communications in alignment with company standards.
• Maintain accurate records of interactions and update communication logs in the CRM system.
• Collaborate with team members to ensure consistent messaging across all communication channels.
• Identify and elevate complex issues to senior communications staff as appropriate.

Qualifications

Qualifications

Requirements

• A high school diploma or equivalent; bachelor’s degree in Communications or related field is a plus.
• Excellent verbal and written communication skills with strong attention to detail.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Proficiency with basic computer applications such as MS Office and CRM software.
• Strong interpersonal skills and a customer-focused attitude.

Additional Information

• Competitive salary package
• Opportunities for professional growth and career advancement
• Collaborative and innovative work environment
• Skill development through hands-on experience and mentorship
• Exposure to diverse projects and industry-leading clients

Compensation

$16-$16