Entry Level Client Relations Associate

Disciple Distributions Inc.; Maryland Heights (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Paid training and professional develop

Opportunities for advancement into领导

Supportive and team-focused culture

Hands-on experience in customer relate

Job summary

Disciple Distributions Inc. is seeking a Client Relations Associate to serve as a primary contact for clients, delivering exceptional service and supporting overall satisfaction.

In this role, you will foster strong relationships, educate clients on products, and help ensure their needs are met in a fast-paced, collaborative environment. You will respond to questions, assist with onboarding, coordinate with internal teams, and contribute to customer retention and business growth.

Qualifications

• Strong verbal and written communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Experience in customer service or client-facing roles preferred.
• Capable of working independently as well as collaboratively.

Responsibilities

• Develop and maintain strong relationships with new and existing clients.
• Respond to customer questions and provide timely support.
• Educate clients on products, services, and available solutions.
• Assist with onboarding new customers and managing client accounts.
• Coordinate with internal departments to ensure client needs are met.
• Resolve customer concerns professionally and efficiently.
• Monitor client feedback and identify opportunities for improvement.
• Support business growth through customer retention and relationship building.

Skills

Excellent communication skills

Organizational and multitasking

Customer service experience

Independent and collaborative

Job description

We are looking for a professional and customer-focused Client Relations Associate to join our team. In this role, you will serve as a primary point of contact for clients, helping to maintain strong relationships, deliver exceptional service, and support overall customer satisfaction. This position is ideal for individuals with strong people skills who enjoy working in a collaborative and fast-paced environment.

Key Responsibilities

• Develop and maintain strong relationships with new and existing clients
• Respond to customer questions and provide timely support
• Educate clients on products, services, and available solutions
• Assist with onboarding new customers and managing client accounts
• Coordinate with internal departments to ensure client needs are met
• Resolve customer concerns professionally and efficiently
• Monitor client feedback and identify opportunities for improvement
• Support business growth through customer retention and relationship building

Qualifications

• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Customer service or client-facing experience preferred
• Ability to work independently and collaboratively
• Professional demeanor with strong problem-solving skills
• Adaptability in a fast-paced environment

What We Offer

• Competitive compensation structure
• Paid training and professional development
• Opportunities for advancement into leadership roles
• Supportive and team-focused culture
• Hands-on experience in customer relations and business operations