Entry Level Client Relations Associate

Crown Legacy Limited; Milwaukee (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation package

Paid training & development

Career advancement opportunities

Team-focused culture

Hands-on client relations experience

Job summary

Crown Legacy Limited is seeking a Client Relations Associate to be the primary contact for our clients, delivering outstanding service in a fast-paced, collaborative environment.

You will develop relationships, respond to questions, educate clients on solutions, assist with onboarding, coordinate with internal teams, and monitor feedback to drive improvements. The role offers paid training and progression opportunities in a supportive culture.

Qualifications

• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Customer service or client-facing experience preferred.
• Ability to work independently and collaboratively in a fast-paced environment.
• Professional demeanor with strong problem-solving skills.
• Adaptability in a fast-paced environment.

Responsibilities

• Develop and maintain strong relationships with new and existing clients.
• Respond to customer questions and provide timely support.
• Educate clients on products, services, and available solutions.
• Assist with onboarding new customers and managing client accounts.
• Coordinate with internal departments to ensure client needs are met.
• Resolve customer concerns professionally and efficiently.
• Monitor client feedback and identify opportunities for improvement.
• Support business growth through customer retention and relationship building.

Skills

Communication skills

Organization & multitasking

Customer-facing experience

Independent & collaborative work

Problem-solving

Adaptability

Job description

We are looking for a professional and customer-focused Client Relations Associate to join our team. In this role, you will serve as a primary point of contact for clients, helping to maintain strong relationships, deliver exceptional service, and support overall customer satisfaction. This position is ideal for individuals with strong people skills who enjoy working in a collaborative and fast-paced environment.

Key Responsibilities

• Develop and maintain strong relationships with new and existing clients
• Respond to customer questions and provide timely support
• Educate clients on products, services, and available solutions
• Assist with onboarding new customers and managing client accounts
• Coordinate with internal departments to ensure client needs are met
• Resolve customer concerns professionally and efficiently
• Monitor client feedback and identify opportunities for improvement
• Support business growth through customer retention and relationship building

Qualifications

• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Customer service or client-facing experience preferred
• Ability to work independently and collaboratively
• Professional demeanor with strong problem-solving skills
• Adaptability in a fast-paced environment

What We Offer

• Competitive compensation structure
• Paid training and professional development
• Opportunities for advancement into leadership roles
• Supportive and team-focused culture
• Hands-on experience in customer relations and business operations