Entry Level Client Relations Associate

Rad Marketing Agency; Phoenix (AZ); In loco; USD 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid training

Career development

Advancement opportunities

Team-focused culture

Hands-on customer relations experience

Descrizione del lavoro

Rad Marketing Agency is seeking a Client Relations Associate to act as the primary contact for clients, fostering strong relationships, delivering excellent service, and supporting overall customer satisfaction. The role suits someone with strong people skills who thrives in a collaborative, fast-paced environment.

You will nurture new and existing client relationships, educate clients on solutions, assist with onboarding, and coordinate with internal teams to meet client needs while driving

Competenze

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Customer service or client-facing experience preferred.
• Ability to work independently and collaboratively.
• Professional demeanor with strong problem-solving skills.
• Adaptability in a fast-paced environment.

Mansioni

• Develop and maintain strong relationships with new and existing clients.
• Respond to customer questions and provide timely support.
• Educate clients on products, services, and available solutions.
• Assist with onboarding new customers and managing client accounts.
• Coordinate with internal departments to ensure client needs are met.
• Resolve customer concerns professionally and efficiently.
• Monitor client feedback and identify opportunities for improvement.
• Support business growth through customer retention and relationship building.

Conoscenze

Verbal & written communication

Organizational skills

Multitasking

Independence & teamwork

Problem solving

Adaptability

Descrizione del lavoro

We are looking for a professional and customer-focused Client Relations Associate to join our team. In this role, you will serve as a primary point of contact for clients, helping to maintain strong relationships, deliver exceptional service, and support overall customer satisfaction. This position is ideal for individuals with strong people skills who enjoy working in a collaborative and fast-paced environment.

Key Responsibilities

• Develop and maintain strong relationships with new and existing clients
• Respond to customer questions and provide timely support
• Educate clients on products, services, and available solutions
• Assist with onboarding new customers and managing client accounts
• Coordinate with internal departments to ensure client needs are met
• Resolve customer concerns professionally and efficiently
• Monitor client feedback and identify opportunities for improvement
• Support business growth through customer retention and relationship building

Qualifications

• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Customer service or client-facing experience preferred
• Ability to work independently and collaboratively
• Professional demeanor with strong problem-solving skills
• adaptability in a fast-paced environment

What We Offer

• Competitive compensation structure
• Paid training and professional development
• Opportunities for advancement into leadership roles
• Supportive and team-focused culture
• Hands-on experience in customer relations and business operations