Client Relations Associate – Entry Level

HHV; Norfolk (VA); On-site; USD 30,000 - 42,000; Full time

Job summary

HHV is seeking an entry-level team member to support client campaigns through customer interaction, event execution, and clear communication. This role offers hands-on learning about how marketing teams represent clients, uphold campaign standards, and create positive customer experiences.

You will help coordinate promotions, ensure materials and spaces are organized, and share feedback with the team. Opportunities for advancement depend on performance and available roles.

Qualifications

• Professional verbal communication and interpersonal skills.
• Organizational skills, reliability, and attention to detail.
• Ability to work effectively with colleagues and customers.
• Willingness to learn new processes and accept coaching.
• Previous client-facing experience is helpful but not required.

Responsibilities

• Represent client campaigns in a professional manner.
• Communicate approved campaign information clearly and accurately.
• Support the coordination and delivery of promotional activities.
• Help maintain campaign materials and organized event spaces.
• Share questions, feedback, and observations with the appropriate team members.
• Follow client guidelines and established procedures.

Skills

Verbal communication

Interpersonal skills

Organization

Reliability

Attention to detail

Learning mindset

Client-facing experience (helpful)

Job description

We're looking for a professional, approachable individual to help support client campaigns through customer interaction, event execution, and consistent communication.

This entry-level position offers an opportunity to learn how marketing teams represent clients, maintain campaign standards, and create positive experiences for customers.

Responsibilities

• Represent client campaigns in a professional manner.
• Communicate approved campaign information clearly and accurately.
• Support the coordination and delivery of promotional activities.
• Help maintain campaign materials and organized event spaces.
• Share questions, feedback, and observations with the appropriate team members.
• Follow client guidelines and established procedures.

Qualifications

• Professional verbal communication and interpersonal skills.
• Organization, reliability, and attention to detail.
• Ability to work effectively with colleagues and customers.
• Willingness to learn new processes and accept coaching.
• Previous client-facing experience is helpful but not required.

Career Development

Build a foundation in client communication, campaign coordination, customer relations, and professional teamwork. Opportunities for increased responsibility depend on performance and available positions.