Entry-Level Claims Agent: Detail-Driven & Resolution Focus

Greenix Holdings, LLC; United States; On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

401(k) retirement plan with company-m/

Job summary

Greenix Holdings, LLC is seeking an entry-level Claims Agent to support the claims department. This role focuses on gathering information, conducting documentation review, and pursuing timely resolutions with internal teams and external providers.

Responsibilities include taking statements, coordinating investigations, and maintaining accurate claim files while upholding confidentiality and professional conduct in a fast-paced environment.

Qualifications

• High school diploma or equivalent; some college or specialized training preferred.
• Minimum 2 years of experience in claims, insurance, customer service, or related field.
• Strong organizational skills and ability to manage multiple cases simultaneously.
• Excellent written and verbal communication skills.
• Demonstrated ability to handle confidential information and make sound decisions.
• Preferred experience handling property, auto, or workers’ compensation claims.
• Familiarity with OSHA standards and state workers’ comp regulations.

Responsibilities

• Communicate with customers, employees, vendors, and insurance providers via phone and email to collect information and documentation needed for claims.
• Take statements from internal and external parties to establish timelines, facts, and liability.
• Manage claims from initial intake through investigation, coordination, and closure, ensuring all actions are accurately recorded in the claims management system.
• Review documentation, photos, estimates, and reports to confirm coverage, assess liability, and support fair, cost-effective resolutions.
• Maintain detailed notes and supporting records to ensure complete, compliant claim files.
• Apply general knowledge of Greenix products, services, and application methods when assessing property or service-related incidents.
• Collaborate closely with the Claims Manager and the rest of the team to ensure claim accuracy, consistency, and timely resolution.
• Uphold a high level of professionalism, confidentiality, and discretion when handling sensitive information.
• Identify recurring issues or trends in claims data and share insights that support safety and process improvements.
• Participate in ongoing training and development to maintain technical knowledge and strengthen claim-handling skills.

Job description

Greenix Holdings, LLC is seeking an entry-level Claims Agent to support the claims department. This role focuses on gathering information, conducting documentation review, and pursuing timely resolutions with internal teams and external providers.

Responsibilities include taking statements, coordinating investigations, and maintaining accurate claim files while upholding confidentiality and professional conduct in a fast-paced environment.