Entry-Level Child Support Caseworker - Training & Growth

State of West Virginia; Huntington (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

State of West Virginia is seeking an entry-level Caseworker for the Bureau of Child Support Enforcement in Cabell County. You will participate in classroom and on-the-job training to learn child support laws, regulations, and agency processes, progressing toward independent case management under supervision.

Responsibilities include initiating case processing, locating non-custodial parents, and handling routine customer inquiries while maintaining confidentiality.

Qualifications

• High school diploma or equivalent is required.
• Four years of clerical or paraprofessional experience is required.
• Substitution: 30 credit hours may substitute for one year of experience.

Responsibilities

• Perform beginning level Child Support case work under supervision.
• Locate parents, assets, and sources of income and apply the formula to determine obligations.
• Respond to customer service inquiries and compose routine correspondence.

Skills

Customer service

Documentation

Organization

Education

High school diploma or equivalent

Job description

State of West Virginia is seeking an entry-level Caseworker for the Bureau of Child Support Enforcement in Cabell County. You will participate in classroom and on-the-job training to learn child support laws, regulations, and agency processes, progressing toward independent case management under supervision.

Responsibilities include initiating case processing, locating non-custodial parents, and handling routine customer inquiries while maintaining confidentiality.