Entry-Level Child Support Case Specialist

West Virginia; West Virginia; Vor Ort; USD 32.000 - 54.000; Vollzeit

Zusammenfassung

West Virginia in Wood County seeks an entry-level Caseworker in training to learn the Child Support Enforcement process. You will receive classroom and on-the-job training and gradually handle a caseload under supervision, including locating parents and calculating support obligations, while maintaining confidentiality.

Role promises structured development in case development, legal research, and customer service, with a probationary framework and a market-style wage range described above.

Qualifikationen

• Training: High school diploma or equivalent.
• AND
• Experience: Four (4) years of clerical and/or paraprofessional experience.
• OR
• Substitution: Successful completion of study from an accredited college or university may be substituted for the required experience at a rate of one (1) year of experience for thirty (30) credit hours of education.
• Promotional Only: Two (2) years of experience performing multi-step clerical duties at the full- performance level.
• Special Requirement: Availability of a vehicle for continuous use may be a requisite of employment.
• SPECIAL APPROVED AGENCY SUBSTITUTION: To allow clerical/customer service, and corrections/community corrections experience to substitute for required training or experience.

Aufgaben

• Will learn to acquire knowledge and abilities leading to the independent management of a case load in Child Support Enforcement.
• Learn to locate parents, assets and sources of income and calculate the Child Support formula.
• Respond to customer service inquiries, resolve less complex issues, compose routine correspondence, and maintain confidentiality of information.

Kenntnisse

Clerical experience

Ausbildung

High school diploma or equivalent

Jobbeschreibung

West Virginia in Wood County seeks an entry-level Caseworker in training to learn the Child Support Enforcement process. You will receive classroom and on-the-job training and gradually handle a caseload under supervision, including locating parents and calculating support obligations, while maintaining confidentiality.

Role promises structured development in case development, legal research, and customer service, with a probationary framework and a market-style wage range described above.