Entry-Level Case Processor – Juvenile Court

Massachusetts Trial Court; Boston (MA); On-site; USD 49,000 - 66,000; Full time

Job summary

Massachusetts Trial Court in Boston is seeking an entry-level Case Administrator I for the Suffolk Juvenile Court. You will handle case intake, data entry, and customer service for various court users, using electronic filing and case management systems as needed.

The role emphasizes accuracy, confidentiality, and basic cashiering duties, with opportunities to learn court procedures and collaborate with staff across departments.

Qualifications

• High School diploma or G.E.D. required.
• 1 year of related work experience preferred.
• Bilingual candidates encouraged to apply.

Responsibilities

• Performs entry-level case processing from intake to disposition.
• Handles data entry, record requests and record retention.
• Provides customer service to the public, law enforcement and attorneys.
• Operates case management or electronic filing systems as needed.
• May perform cashiering duties and mail processing.

Skills

Customer service

Data entry

MS Office

Telephone etiquette

Record keeping

Education

High School diploma or G.E.D.

Tools

MS Office suite

Job description

Massachusetts Trial Court in Boston is seeking an entry-level Case Administrator I for the Suffolk Juvenile Court. You will handle case intake, data entry, and customer service for various court users, using electronic filing and case management systems as needed.

The role emphasizes accuracy, confidentiality, and basic cashiering duties, with opportunities to learn court procedures and collaborate with staff across departments.