Probation Case Clerk I - Court Support & Data Entry

Massachusetts Trial Court; Somerville (MA); On-site; USD 49,000 - 66,000; Full time

Job summary

Massachusetts Trial Court in Somerville is seeking a Probation Case Administrator I. You will perform entry-level probation case data entry, run queries in CARI, and prepare daily trial lists while providing customer service to coworkers, lawyers, and the public.

Responsibilities include processing mail, updating court records, and assisting Probation Officers with case closures. Strong organizational and communication skills are essential for success.

Qualifications

• Education and Experience: High School diploma or GED; 1 year of related work experience; combinations considered.
• Knowledge of modern office equipment and technology (computers and software).
• Ability to establish effective working relationships with others and communicate clearly.

Responsibilities

• Provides customer service at front counter and over the phone.
• Enters and updates restraining orders; processes mail and distributes documents.
• Updates CARI with upcoming continuances and depositions; assists attorneys and law enforcement.
• Retrieves criminal records and updates records in automated systems; supports Probation Officers.
• Runs indigency reports and prepares documents for Probation Officers.

Skills

Organization

Customer service

Attention to detail

Education

High School diploma or GED equivalency

Job description

Massachusetts Trial Court in Somerville is seeking a Probation Case Administrator I. You will perform entry-level probation case data entry, run queries in CARI, and prepare daily trial lists while providing customer service to coworkers, lawyers, and the public.

Responsibilities include processing mail, updating court records, and assisting Probation Officers with case closures. Strong organizational and communication skills are essential for success.