Lead Case Administrator I - Court Operations Leader

Massachusetts Trial Court; Somerville (MA); On-site; USD 60,000 - 88,000; Full time

Job summary

Massachusetts Trial Court in Somerville is seeking a Lead Case Administrator I to oversee advanced case processing and act as a lead resource for staff. The role includes training others, coordinating court documents, and supporting court sessions with preparation of lists and exhibits.

The position requires strong organization, leadership, and problem-solving abilities, with a focus on accurate document processing and confidentiality in a fast-paced environment.

Qualifications

• High School diploma or G.E.D. equivalency required.
• Four years of related work experience, preferably in case management.
• Equivalent combinations of education and experience will be considered.

Responsibilities

• Performs advanced case processing functions, reviewing court documents for accuracy and determining processing needed.
• Provides customer service to attorneys, litigants, law enforcement personnel, and the public, including complex requests.
• May perform cashiering duties, including collecting payments and issuing receipts.
• Assists in training new employees and ongoing staff on processes and systems.

Skills

Organization & time management

Customer service

Troubleshooting

Leadership

Attention to detail

Education

High School diploma or G.E.D.

Four years related experience

Tools

Tyler E-File

MassCourts

For the Record

Videoconferencing

Job description

Massachusetts Trial Court in Somerville is seeking a Lead Case Administrator I to oversee advanced case processing and act as a lead resource for staff. The role includes training others, coordinating court documents, and supporting court sessions with preparation of lists and exhibits.

The position requires strong organization, leadership, and problem-solving abilities, with a focus on accurate document processing and confidentiality in a fast-paced environment.