Entry-Level Case Coordinator — Start a Meaningful Claims Career

Sedgwick; Kentucky; Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

PTO

Job summary

Sedgwick is hiring a Case Coordinator to provide excellent customer service and internal support for an assigned team. This entry-level role offers a structured training program, mentorship from a manager, and opportunities for career growth.

You will handle Workers’ compensation claims, document data, and coordinate treatment services while maintaining policy compliance. A strong customer focus and collaborative mindset are essential for success in this position.

Qualifications

• Strong oral and written communication.
• Computer literate – including Microsoft Office.
• Excellent organizational skills.
• Clerical or customer service experience is preferred.

Responsibilities

• Manage caseload of Workers’ compensation claims under supervision.
• Collect and document data for claims following workflow and guidelines.
• Process and facilitate required treatment services per policy.
• Verify return-to-work status through coordination with claim parties.

Skills

Communication

Microsoft Office

Organizational skills

Customer service

Education

High school diploma or GED

Job description

Sedgwick is hiring a Case Coordinator to provide excellent customer service and internal support for an assigned team. This entry-level role offers a structured training program, mentorship from a manager, and opportunities for career growth.

You will handle Workers’ compensation claims, document data, and coordinate treatment services while maintaining policy compliance. A strong customer focus and collaborative mindset are essential for success in this position.