Claims Support Specialist

Sedgwick; Dubuque (IA); On-site; USD 28,000 - 40,000; Full time

Job summary

Sedgwick is hiring a Claims Assistant to support the claims staff and perform office tasks across client programs. The role involves filing, data entry, payments processing, mail handling, and document preparation in a collaborative office setting.

The ideal candidate brings basic clerical experience, strong communication, and comfort with Microsoft Office tools. Join us to contribute to a caring company culture and a balanced workplace.

Qualifications

• High school diploma or GED required.
• Six (6) months of clerical or customer service experience or equivalent.
• Excellent oral and written communication.
• PC literate, including Microsoft Office products.
• Strong organizational skills and ability to work in a team.

Responsibilities

• Sets up and enters new claims into claims management system.
• Inputs and reviews notes/diaries in claims management system as instructed.
• Processes payments.
• Processes mail; handles filing, faxing and photocopying.
• Reviews, prepares, creates, and/or sends letters, reports, and forms.
• Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
• Other activities/projects as assigned including the preparation and distribution of computer reports.

Skills

Excellent oral and written comms

Microsoft Office

PC literate

Strong organizational skills

Team oriented

Education

High school diploma or GED

Job description

Sedgwick is hiring a Claims Assistant to support the claims staff and perform office tasks across client programs. The role involves filing, data entry, payments processing, mail handling, and document preparation in a collaborative office setting.

The ideal candidate brings basic clerical experience, strong communication, and comfort with Microsoft Office tools. Join us to contribute to a caring company culture and a balanced workplace.