Entry-Level Call Center Agent - Roadside Support

ManpowerGroup; Itasca (IL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Supportive team environment

Paid training and career development

Wellness-focused office with massage…

Diverse customer interactions—no two…

Job summary

ManpowerGroup is seeking an entry-level Customer Service Agent in Itasca, IL. This on-site position supports customers during roadside emergencies, insurance claims, and more. The pay is $18/hour with a 2pm–8:30pm shift, and the start date is November 9.

You will join a supportive team, receive paid training, and have opportunities for career development in a wellness-focused office. Expect empathetic customer interactions and use of multiple systems, including handling rental requests and

Qualifications

• A passion for helping people.
• Strong communication and problem-solving skills.
• Comfort using multiple systems and applications.
• Ability to work one day on the weekend.

Responsibilities

• Assist customers with roadside emergencies, repair approvals, and insurance claims
• Manage rental requests and trip interruption inquiries
• Use internal systems to move service requests forward
• Deliver clear, empathetic, and effective support
• Work on claims administration calls
• Assist with passenger transport

Job description

ManpowerGroup is seeking an entry-level Customer Service Agent in Itasca, IL. This on-site position supports customers during roadside emergencies, insurance claims, and more. The pay is $18/hour with a 2pm–8:30pm shift, and the start date is November 9.

You will join a supportive team, receive paid training, and have opportunities for career development in a wellness-focused office. Expect empathetic customer interactions and use of multiple systems, including handling rental requests and