Customer Service Rep

ManpowerGroup; Itasca (IL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Supportive team environment

Paid training and career development

Wellness-focused office with massage…

Diverse customer interactions—no two…

Job summary

ManpowerGroup is seeking an entry-level Customer Service Agent in Itasca, IL. This on-site position supports customers during roadside emergencies, insurance claims, and more. The pay is $18/hour with a 2pm–8:30pm shift, and the start date is November 9.

You will join a supportive team, receive paid training, and have opportunities for career development in a wellness-focused office. Expect empathetic customer interactions and use of multiple systems, including handling rental requests and

Qualifications

• A passion for helping people.
• Strong communication and problem-solving skills.
• Comfort using multiple systems and applications.
• Ability to work one day on the weekend.

Responsibilities

• Assist customers with roadside emergencies, repair approvals, and insurance claims
• Manage rental requests and trip interruption inquiries
• Use internal systems to move service requests forward
• Deliver clear, empathetic, and effective support
• Work on claims administration calls
• Assist with passenger transport

Job description

Customer Service Agent – Start Your Career with Purpose

Location: Itasca, IL

Pay: $18/hour

Start Date: Nov. 9th

Shift : 2pm-8:30pm

This is NOT a remote position!

Why You’ll Love This Role

Are you passionate about helping others and solving problems? Join a team where your voice truly matters. Our client is hiring entry-level Call Center Agents to support customers during roadside emergencies, insurance claims, and more.

This is more than just a job—it’s a chance to make a real impact, grow professionally, and work in a supportive, wellness-focused environment.

What You’ll Do

• Assist customers with roadside emergencies, repair approvals, and insurance claims
• Manage rental requests and trip interruption inquiries
• Use internal systems to move service requests forward
• Deliver clear, empathetic, and effective support
• Work on claims administration calls
• Assist with passenger transport

What You Bring

A passion for helping people

Strong communication and problem-solving skills

Comfort using multiple systems and applications

Ability to work one day on the weekend

Perks & Benefits

Supportive team environment

Paid training and career development

Wellness-focused office with massage chairs and relaxation spaces

Diverse customer interactions—no two days are the same

Hear From the Team

“I started here with no call center experience. Within a year, I was promoted to team lead.” – Jasmine

“Helping someone stranded on the road and hearing their relief—that’s why I love this job.” – Carlos

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.