Entry Level Billing Specialist

Aerotek; Hanover (MD); On-site; USD 45,000 - 56,000; Full time

Benefits offered by this job

401(k)/Roth

Life & AD&D Insurance

Disability insurance

Health & Dependent Care Spending

Employee Assistance Program

Tuition Assistance

Time Off / PTO

Job summary

Aerotek Corporate in Hanover, MD is seeking a Billing Specialist / Business Operations Associate to support customer accounts and payroll. The role emphasizes high-quality service to external clients and internal teams, with responsibilities spanning invoicing, collections, PO tracking, and billing policy interpretation.

The ideal candidate has 2–3 years of relevant experience or a college degree, strong Microsoft Office skills (Excel/Word), and solid organizational and analytical abilities,

Qualifications

• 2–3 years of relevant experience or a college degree.
• Proficient in Microsoft Office, especially Excel and Word.
• Strong communication, organization, and analytical skills.
• Ability to work independently and in a team.

Responsibilities

• Manage customer accounts including invoicing, collections, PO tracking, and client billing.
• Make routine welcome and maintenance calls to clients.
• Oversee accounts receivable with aging over $3.5M.
• Audit and adjust contractor payroll and billing using InfoPath.
• Liaise with field offices on aging accounts and billing policies.
• Provide data to assist management decisions.
• Audit reports for accurate billing and client information.

Skills

Communication skills

Organizational skills

Analytical abilities

Problem solving

Teamwork

Independent work

Education

College degree preferred

Tools

InfoPath

PeopleSoft

Excel

Word

Job description

Aerotek Corporate has an opening for a Billing Specialist / Business Operations Associate at the corporate office in Hanover, MD.

Compensation

Hourly - $21.63 (annualized at $45,000) non-negotiable

Bonus - up to $1,000 per quarter

Department: Operations Support Group

Reports to: Business Operations Supervisor

Scope of Position:

The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to

external customers as well as corporate and field office employees. The BOA is proficient in the management

and collection of customer accounts receivable as well as contractor payroll. Qualities include: Building

customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up and multi-tasking

skills, the ability to use independent judgment and function in an open environment, and the ability to adapt to

changes in the workplace.

Essential Functions of the Business Operations Associate:

• Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues
• Making routine welcome and maintenance calls to clients
• Manage total accounts receivable with an Aging in excess of $3.5 M
• Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.
• Responsible for gathering the necessary data to assist Management with account specific decisions
• Auditing account specific reports to ensure accurate billing and client specific information
• Adjusting and auditing contractor payroll and billing using InfoPath

**specific job functions are dependent on team alignment within the department

Qualifications:

• 2-3 years of relevant experience or college degree
• Proficient in Microsoft Office (Excel and Word a must)
• Strong organizational and analytical abilities
• Strong communication skills and work ethic
• Goal driven with problem solving skills
• Ability to work independently and as a team player

Per Pay Transparency Acts: The range for this position is $45,000 - $56,000 + bonus potential of $4,000

Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:

• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Employee Assistance Program
• Tuition Assistance
• Time Off/Leave (PTO, Primary Caregiver/Parental Leave)

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors."