Entry-Level Benefit Programs Specialist

L-680-Lynchburg Dept Of Social Services; Lynchburg (VA); On-site; USD 39,000 - 72,000; Full time

Job summary

Lynchburg Department of Social Services is seeking a Benefit Programs Specialist I to determine eligibility for various public assistance programs under close supervision while training for advancement.

You will interview applicants, process applications, compute benefit amounts, and ensure data accuracy. After successful training, you may be redefined to Benefit Programs Specialist II with a corresponding salary increase.

Qualifications

• Entry-level eligibility determination under supervision.
• Training program followed for promotion to Specialist II.
• Knowledge of federal, state, and local laws and agency policies.

Responsibilities

• Conducts interviews to determine eligibility for assistance.
• Explains program benefits and eligibility criteria to applicants.
• Processes applications for financial assistance and diversion.
• Evaluates data for completeness and accuracy.
• Computes benefit amounts and plans.
• Assesses special circumstances for allowances.
• Evaluates education, work experience, and employability.
• Maintains case records and reports with confidentiality.

Skills

Interviewing

Data collection

Evaluation

Confidentiality

Education

High school diploma

Job description

Lynchburg Department of Social Services is seeking a Benefit Programs Specialist I to determine eligibility for various public assistance programs under close supervision while training for advancement.

You will interview applicants, process applications, compute benefit amounts, and ensure data accuracy. After successful training, you may be redefined to Benefit Programs Specialist II with a corresponding salary increase.