Entry-Level Banking Teller: Service & Transactions

Citi; Sunnyvale (CA); On-site; USD 42,000 - 52,000; Part time

Job summary

Citi in Sunnyvale, CA is seeking an entry-level Teller to support daily branch operations and deliver high-quality client experiences. You will handle transactions, cash management, and help clients with product referrals while adhering to security and regulatory guidelines.

This part-time role emphasizes friendly service, accuracy, and teamwork. Prior cash handling or customer service is preferred, with opportunities to grow within Citi's branch network.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform efficient and accurate banking transactions including managing cash supply for the branch, deposits, and maintaining branch vault cash.
• Identify referral opportunities for new products and services based on client’s financial goals.
• Educate clients on digital and self-service opportunities offered by Citi.
• Adhere to bank policies, controls, and regulatory procedures to ensure safety of client and bank assets.
• Ensure all client needs are met and manage client issues, escalating as needed.
• Maintain knowledge of client accounts and products.
• Fulfilling clients’ needs while delivering exceptional client experience, measured by metrics.
• Assess risk when decisions are made, complying with laws and safeguarding Citi and assets.

Skills

Customer service

Sales experience

Money handling

Problem solving

Teamwork

Education

High School diploma or equivalent

Job description

Citi in Sunnyvale, CA is seeking an entry-level Teller to support daily branch operations and deliver high-quality client experiences. You will handle transactions, cash management, and help clients with product referrals while adhering to security and regulatory guidelines.

This part-time role emphasizes friendly service, accuracy, and teamwork. Prior cash handling or customer service is preferred, with opportunities to grow within Citi's branch network.