Part-Time Teller: Cash Handling & Customer Experience

Citigroup Inc.; Fremont (CA); On-site; USD 42,000 - 52,000; Part time

Benefits offered by this job

Medical, dental & vision

401(k)

Paid time off

Job summary

Citigroup Inc. in Fremont, CA is seeking an entry-level Teller to support daily branch operations and deliver focused client service.

You will handle routine transactions, manage cash and support sales referrals to meet branch goals while maintaining accuracy and security. This part-time role offers exposure to Citi's client-focused culture, with training on digital banking tools and a pathway to broader customer service responsibilities.

Qualifications

• Prior relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, safeguarding Citi and its clients and assets by driving compliance with laws and regulations.

Skills

Previous experience

Sales experience

Money handling

Problem solving

Teamwork

Education

High School diploma or equivalent

Job description

Citigroup Inc. in Fremont, CA is seeking an entry-level Teller to support daily branch operations and deliver focused client service.

You will handle routine transactions, manage cash and support sales referrals to meet branch goals while maintaining accuracy and security. This part-time role offers exposure to Citi's client-focused culture, with training on digital banking tools and a pathway to broader customer service responsibilities.