Entry-Level Banking Sales & Service Associate

Citi; New York (NY); On-site; USD 50,000 - 65,000; Part time

Job summary

Citi in Queens, NY is seeking an entry level Universal Banker who assists in sales, processes basic account openings, and delivers service to customers. You will work with the customer service team to foster loyalty and help increase sales to individual consumer clients.

The role emphasizes compliance, risk awareness, and opportunity referral to partners, with part-time hours and a salary range indicated. Join a team focused on accuracy and customer care.

Qualifications

• 1–3 years of relevant experience in banking or similar roles.
• Strong written and verbal communication skills.
• Sales and customer-service oriented mindset.

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Retail Banking

Communication skills

Entry-level experience 1-3 years

Education

High School diploma or equivalent

Job description

Citi in Queens, NY is seeking an entry level Universal Banker who assists in sales, processes basic account openings, and delivers service to customers. You will work with the customer service team to foster loyalty and help increase sales to individual consumer clients.

The role emphasizes compliance, risk awareness, and opportunity referral to partners, with part-time hours and a salary range indicated. Join a team focused on accuracy and customer care.