Customer Banking Associate & Relationship Advisor

TD Bank Group; Ewing Township (NJ); On-site; USD 30,000 - 39,000; Full time

Job summary

TD Bank in Ewing, New Jersey is seeking a client-focused team member to deliver everyday banking and support consumer product needs, guiding clients through options with accuracy and clarity.

The role acts as the frontline hospitality ambassador, handling transactions, educating clients on banking products, and connecting them to specialists while maintaining risk and regulatory standards. Evening/weekend availability is often required.

Qualifications

• High school diploma or GED required.
• 1+ years experience assisting clients in-person in financial services preferred.
• Ability to work evenings, weekends and holidays as scheduled.
• Strong communication and problem-solving skills.

Responsibilities

• Orchestrates the overall client experience by effectively handling client inquiries, service requests, and referrals to appropriate partners.
• Serves as the hospitality ambassador for the branch, delivering consistent, relationship-driven client experiences.
• Educates clients on banking products and digital capabilities to enhance convenience and financial well-being.
• Balances client needs with policy, risk awareness and regulatory requirements to ensure compliant outcomes.

Skills

Cash handling

Customer service

Microsoft Office

Education

High school diploma or GED

Job description

TD Bank in Ewing, New Jersey is seeking a client-focused team member to deliver everyday banking and support consumer product needs, guiding clients through options with accuracy and clarity.

The role acts as the frontline hospitality ambassador, handling transactions, educating clients on banking products, and connecting them to specialists while maintaining risk and regulatory standards. Evening/weekend availability is often required.