Entry-Level Account Coordinator | Training Provided

Katapultnetwork; Lakeville (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Katapult Network is seeking an account coordinator to support clients and maintain strong relationships. This entry-level role offers training and a path into account management and office operations at a growing company.

The position emphasizes customer service, organization, and problem-solving as you learn the ins and outs of client accounts and transfers. A degree is required, and training will be provided for those early in their careers.

Qualifications

• Customer service orientation and proactive support.
• Strong organizational skills with multitasking ability.
• Excellent attention to detail in paperwork and data entry.
• Strong problem-solving skills and teamwork.
• Professional demeanor, initiative and positive attitude.
• Eager to learn and grow in account management.

Responsibilities

• Assist clients with account-related requests (transfers, payments, product inquiries).
• Research and resolve client issues coordinating with internal teams.
• Support cross-selling of products and services based on client needs.
• Process papers related to applications, transfers, and updates.
• Maintain accurate records in client databases.
• Provide backup support for front desk or administrative tasks.
• Monitor and update client information for accuracy.
• Help maintain office files and documentation per procedures.

Skills

Customer service

Organization

Attention to detail

Problem-solving

Professionalism

Willingness to learn

Education

Bachelor's degree

Job description

Katapult Network is seeking an account coordinator to support clients and maintain strong relationships. This entry-level role offers training and a path into account management and office operations at a growing company.

The position emphasizes customer service, organization, and problem-solving as you learn the ins and outs of client accounts and transfers. A degree is required, and training will be provided for those early in their careers.