Account Coordinator (Entry-Level)

Katapultnetwork; Lakeville (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Katapult Network is seeking an account coordinator to support clients and maintain strong relationships. This entry-level role offers training and a path into account management and office operations at a growing company.

The position emphasizes customer service, organization, and problem-solving as you learn the ins and outs of client accounts and transfers. A degree is required, and training will be provided for those early in their careers.

Qualifications

• Customer service orientation and proactive support.
• Strong organizational skills with multitasking ability.
• Excellent attention to detail in paperwork and data entry.
• Strong problem-solving skills and teamwork.
• Professional demeanor, initiative and positive attitude.
• Eager to learn and grow in account management.

Responsibilities

• Assist clients with account-related requests (transfers, payments, product inquiries).
• Research and resolve client issues coordinating with internal teams.
• Support cross-selling of products and services based on client needs.
• Process papers related to applications, transfers, and updates.
• Maintain accurate records in client databases.
• Provide backup support for front desk or administrative tasks.
• Monitor and update client information for accuracy.
• Help maintain office files and documentation per procedures.

Skills

Customer service

Organization

Attention to detail

Problem-solving

Professionalism

Willingness to learn

Education

Bachelor's degree

Job description

Bachelor's Degree Required to Apply

Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of the Nation’s top employers. Our clients include ground-breaking start-up companies and well-established billion-dollar organizations who want to find their next generation of talent.

The Job:

We’re looking for an outgoing, detail-oriented Account Coordinator to join a professional team that supports clients and helps maintain strong account relationships. This role is perfect for recent graduates or entry-level professionals who enjoy working with people, solving problems, and learning the ins and outs of account management and operations. No prior experience is required — training is provided.

What You Will Be Doing As An Account Coordinator:

• Assist clients with account-related requests, including transfers, payments, product inquiries, and transaction questions
• Research and resolve client issues while coordinating with internal teams
• Support cross‑selling of products and services based on client needs
• Process paperwork related to applications, transfers, and account updates
• Maintain accurate records in client databases
• Serve as backup support for front desk or administrative functions as needed
• Monitor and update client information to ensure accuracy
• Help maintain office files and documentation in compliance with internal procedures

Our Ideal Account Coordinator Candidate Has:

• Customer service orientation: Friendly, professional, and proactive when assisting clients
• Organization: Able to manage multiple tasks and maintain accurate records
• Attention to detail: Careful and precise with paperwork, data entry, and follow-up
• Problem‑solving: Comfortable researching issues and working with teams to find solutions
• Professionalism: Maintains composure, positive attitude, and initiative in all situations
• Willingness to learn: Excited to gain hands‑on experience in account management and office operations

Requirements To Be An Account Coordinator:

• Bachelor’s degree

Katapult Network is an equal‑opportunity employer and celebrates diversity in all of its forms. People of all identities and backgrounds are encouraged to apply.