Entry-Level A/V & Classroom Tech Specialist

Salve Regina University; Newport (RI); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health, dental and vision coverage

Tuition remission for eligible staff

Long-term disability coverage

Life and AD&D insurance

On-campus wellness facilities

Job summary

Salve Regina University in Newport, RI seeks an entry-level Media Services Specialist I to support classroom and event AV systems. You will assist with operation, maintenance, and user support for audiovisual, conferencing, and media technologies campus-wide.

The role emphasizes learning, technical growth, and dependable service, with some evenings and weekends required to support events and activities.

Qualifications

• Basic familiarity with computers and Windows/macOS environments.
• Comfort with audiovisual technology such as displays, projectors, microphones, speakers, cameras, and presentation equipment.
• Basic troubleshooting and problem solving.
• Willingness to learn unfamiliar technologies and procedures.
• Ability to follow written and verbal technical instructions.
• Strong customer service and ability to work with diverse users.
• Clear verbal and written communication skills.
• Ability to organize and prioritize multiple tasks to completion.

Responsibilities

• Provide technical support for classroom, audiovisual, media, and conferencing technologies.
• Assist with setup, operation, monitoring, and breakdown of tech for classes, meetings, and events.
• Troubleshoot issues, document activities, and escalate complex problems as needed.
• Assist with maintenance, inventory, installation, and replacement of equipment.
• Guide faculty, staff, students, and guests in using supported technologies.
• Collaborate with IT and departments to support teaching and events.
• Maintain documentation and instructional materials.
• Engage in training to stay current with evolving technologies.

Skills

Windows & macOS

Customer service

Communication skills

Troubleshooting

Willingness to learn

Teamwork

Education

Currently pursuing a degree

Tools

MS Teams

Zoom

Video recording software

A/V equipment

Job description

Salve Regina University in Newport, RI seeks an entry-level Media Services Specialist I to support classroom and event AV systems. You will assist with operation, maintenance, and user support for audiovisual, conferencing, and media technologies campus-wide.

The role emphasizes learning, technical growth, and dependable service, with some evenings and weekends required to support events and activities.