Entra ID Customer Engineer

Jdatsg; United States; Remote; USD 90,000 - 110,000; Full time

Job summary

Join a dynamic team as a Customer Engineer, where you'll empower Fortune-1000 enterprises to enhance their identity security across hybrid and cloud environments. This role offers the opportunity to conduct assessments, lead recovery engagements, and design secure cloud identities. With comprehensive benefits and a focus on professional growth, you'll thrive in a supportive environment that values innovative solutions and cultural fit. Embrace the chance to make a significant impact while working from the comfort of your home. If you're passionate about identity management and cloud security, this position is perfect for you.

Benefits

Comprehensive health-care coverage

Employee Assistance Program

401(k) with company match

Paid time off

Parental leave

Volunteer Day Off

Life and business-travel accident insurance

Qualifications

• Experience with Active Directory and Entra ID health checks.
• Strong understanding of cloud identity architecture and security.

Responsibilities

• Conduct On-Demand Assessments for Active Directory and Entra ID.
• Facilitate workshops on AD Troubleshooting and Identity Fundamentals.

Skills

Active Directory

Entra ID

Cloud Security

Identity Management

Zero-Trust Architecture

Education

Microsoft Certified Systems Engineer (MCSE)

Microsoft Certified: Identity & Access Administrator Associate

Microsoft Certified: Cybersecurity Architect Expert

CISSP or equivalent

Tools

Microsoft Teams

Graph API

Windows Server 2016-2025

Job description

Posted: 05/07/2025 Employment Type: 18/6 Job Category: Customer Engineer Job Number: 2422 Location: Remote (U.S.)

Job Description

At JDA TSG, we equip many of the world’s major brands with top-tier specialized talent, business-process expertise, and innovations that move their organizations in exciting new directions. We apply extensive due diligence up front to ensure our teams are a cultural add and can make a difference from day one. Our reputation is built on exceptional focus, flexibility, and confidence with every client we serve.

We have immediate opportunities for Entra ID Customer Engineers to join our growing Customer Engineer (CE) team. These are full-time roles with comprehensive benefits. As a CE, you’ll work with Fortune-1000 enterprises, guiding them to a healthy, secure identity posture across hybrid and cloud environments.

Salary Range: $90,000 – $110,000 (DOE)

Travel:CE’s are home based and deliver services typically via Microsoft Teams.

Work Authorization: Due to nature of work, US Citizenship is required for this role
Primary Work

• On-Demand Assessments – Active Directory (AD), AD Security, and Entra ID health checks
• WorkshopPLUS facilitation – AD Troubleshooting, Microsoft Entra Hybrid Identity, Identity Fundamentals
• Recovery Services – Lead Active Directory Recovery engagements
• Architecture Services – Design secure cloud identities, migrate & protect applications with Entra
• Blocker Mitigation & Optimization – Tune Entra Identity Protection and Advanced Conditional Access policies
• Act as the primary technical contact, providing visibility and advanced problem resolution to executive-level stakeholders

Optional / Nice to Have
Active Directory FS, Entra ID B2C/External Identities, Zero-Trust architecture, Graph API, Entra Workload Identities, Windows Server 2016-2025, Entra Identity Governance & Verified ID, tenant-to-tenant migrations.
Certifications (any of):

• Microsoft Certified Systems Engineer (MCSE)
• Microsoft Certified: Identity & Access Administrator Associate
• Microsoft Certified: Cybersecurity Architect Expert
• Microsoft Certified Trainer
• CISSP or equivalent

About JDA TSG
Since 2011, our mission has remained the same: to partner with clients helping to solve the toughest problems facing their businesses. We have been successful by applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, best leveraging of technologies and talent solutions.

Our core values provide the framework that allows us to continually focus on what made us successful in the first place. Quite simply, our values inform everything that we do. We knew from day one that if we hired smart, passionate people and provided them meaningful yet challenging roles, we would thrive as an organization.
Benefits & Perks

• Comprehensive health-care coverage for you and your family
• Employee Assistance Program (counseling & coaching)
• 401(k) with company match
• Paid time off & parental leave
• Volunteer Day Off
• Life and business-travel accident insurance

JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration without regard to any status protected by law. We also consider qualified applicants with criminal histories in a manner consistent with legal requirements. Applicants must be currently authorized to work in the United States.

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