Customer Engineer

HireTalent; Burlingame (CA); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking information technology consulting company that values collaboration and innovation. In this role, you'll leverage your expertise in DevOps and infrastructure to support clients while enjoying flexible working hours and remote work options. This position offers competitive pay, opportunities for career advancement, and a supportive environment that fosters learning and development. If you're passionate about technology and ready to make an impact, this is the perfect opportunity for you!

Benefits

Flexible working hours

Remote work options

Career advancement opportunities

Learning and development opportunities

Supportive work environment

Qualifications

• 1+ year experience with Security or Infrastructure tooling and processes.
• Familiarity with databases, Linux, networking, Docker, and Kubernetes.

Responsibilities

• Troubleshoot and assist customers in maintaining and expanding their environment.
• Provide expert guidance on DevOps concepts and infrastructure architecture.

Skills

Linux

Networking

Docker

Kubernetes

Terraform

Ansible

Python

Security tooling

Infrastructure tooling

Technical writing

Tools

Azure

GCP

AWS

Job description

Industry: Information Technology Consulting Company

Why consider this job opportunity:
- Competitive pay and potential for bonuses
- Excellent job benefits, including opportunities for career advancement
- Supportive and collaborative work environment
- Opportunities for learning and development
- Flexible working hours and remote work options

What to Expect (Job Responsibilities):
- Troubleshoot and assist customers in maintaining and expanding their environment
- Address and resolve customer issues throughout the support lifecycle
- Regularly communicate with customers through written updates and live screen share sessions
- Provide expert guidance on DevOps concepts and infrastructure architecture
- Support a local team of Customer Support Engineers as the company scales

What is Required (Qualifications):
- Familiarity with databases, Linux, networking, Docker, and Kubernetes
- Experience or familiarity with Azure, GCP, or AWS cloud providers
- 1+ year experience with Security or Infrastructure tooling and processes
- Ideally experience with Terraform, Ansible, and Python
- Prior experience working remotely with a US-based or distributed team
- Strong written and verbal English language skills

How to Stand Out (Preferred Qualifications):
- Additional experience with security or infrastructure tooling and processes
- Proficiency in Terraform, Ansible, and Python
- Experience in technical writing
- Experience interacting with clients and customers
- Strong problem-solving skills

#CustomerEngineer #DevOps #InformationTechnology #RemoteWork #CareerOpportunity

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