Entertainment Food Server - Guest Experience Pro

Ameristar Casino Hotel Council Bluffs; Council Bluffs (IA); On-site; USD 32,000 - 45,000; Full time

Job summary

Ameristar Casino Hotel Council Bluffs is seeking a dedicated food service team member to ensure top-quality guest experiences in our dining areas. You will help set up serving stations, assist guests with menu guidance, and maintain cleanliness and compliance with safety and sanitation standards.

The role emphasizes excellent guest service, teamwork, and adherence to alcohol service regulations as part of a fast-paced casino environment.

Qualifications

• Experience in a food serving environment is encouraged.
• Strong communication and guest service skills are essential.

Responsibilities

• Ensure quality service standards are followed and cost controls are adhered to
• Set up serving stations according to checklist
• Answer questions regarding food preparation and make menu suggestions
• Adhere to established policies and procedures regarding customer service
• Assure all tables are clean and properly set
• Uphold safety and sanitation standards
• Uphold alcohol service regulations

Skills

Communication skills

Guest Service skills

Job description

Ameristar Casino Hotel Council Bluffs is seeking a dedicated food service team member to ensure top-quality guest experiences in our dining areas. You will help set up serving stations, assist guests with menu guidance, and maintain cleanliness and compliance with safety and sanitation standards.

The role emphasizes excellent guest service, teamwork, and adherence to alcohol service regulations as part of a fast-paced casino environment.