Enterprise Voice Engineer II - DoD IP Telephony & SIP

Quest Oracle Community; Tampa (FL); On-site; USD 64,000 - 107,000; Full time

Job summary

Leidos is seeking an Enterprise Voice Engineer for a position at MacDill AFB in Tampa, FL. The role supports DISA Voice Services, maintaining a large IP telephony network and ensuring secure, reliable operation.

The candidate will configure call routes, troubleshoot SIP signaling, manage device profiles, and work with CUCM, Avaya, Oracle SBC, and related platforms. A DoD clearance and certification are required.

Qualifications

• Requires BS degree and 2-4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience.
• Currently possess DoD 8750 certification at IAT level II, Security+ CE or equivalent to meet requirement.
• Currently possess an active Secret security clearance.
• Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server.
• Expertise in SIP signaling and call flow.
• Demonstrable experience of advanced fault analysis to isolate and diagnose network problems for routing, switching, security and large scale voice implementations.

Responsibilities

• Perform engineering tasks to maintain a large, complex and highly resilient IP voice and video communications infrastructure.
• Manage, configure, troubleshoot and assure service supporting all aspects of a voice, video and data network.
• Perform system maintenance, support capacity planning activities and complete configuration change actions and documentation efforts.
• Configure and implement calling search spaces, route plans, route partitions, route lists and device profiles.
• Analyze and configure Cisco or Juniper routing and switching devices.
• Support distributed firewall infrastructure.
• Provide input in the development of technical policy, work instructions and reporting in support of an enterprise IP telephony network.
• Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling and call-flows.
• Analyze and resolve remote site registration, signaling and media problems.

Skills

DoD 8750 IAT II

Security+ CE

Secret clearance

CUCM

Avaya

Oracle SBC

SIP signaling

Fault analysis

Education

BS degree

Tools

CUCM

Cisco Unity

CUBE

Oracle SBC

Avaya Aura

Job description

Leidos is seeking an Enterprise Voice Engineer for a position at MacDill AFB in Tampa, FL. The role supports DISA Voice Services, maintaining a large IP telephony network and ensuring secure, reliable operation.

The candidate will configure call routes, troubleshoot SIP signaling, manage device profiles, and work with CUCM, Avaya, Oracle SBC, and related platforms. A DoD clearance and certification are required.