Enterprise Voice Engineer III

Via Logic LLC; Illinois; On-site; USD 80,000 - 100,000; Full time

Job summary

Via Logic LLC is looking for an Enterprise Voice Engineer to maintain and ensure the reliability of voice services for the Defense Information Systems Agency (DISA). Responsibilities include managing IP voice and video communications infrastructure, configuring network devices, and analyzing technical problems.

Ideal candidates should possess a DoD 8750 certification, extensive experience with voice platforms, and a current Secret security clearance. This role is essential in supporting the Defense Information System Network (DISN) services.

Qualifications

• Currently possess DoD 8750 certification at IAT level II, Security+ CE or equivalent.
• Experience with Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM).
• Expertise in SIP internetworking signaling and call flow.
• Previously held active Secret security clearance.

Responsibilities

• Perform tasks to maintain IP voice and video communications infrastructure.
• Manage, configure, troubleshoot voice and data network services.
• Perform system maintenance and support capacity planning.
• Configure Cisco or Juniper routing and switching devices.

Job description

Our customer, the Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided capabilities and services.

The Leidos Digital Modernization Sector/Global Solutions Management-Operations II (GSMO-II) contract has an opening for an Enterprise Voice Engineer. The Enterprise Voice Engineer will perform sustainment, maintenance, Problem and Change management services to help ensure secure, reliable, and uninterrupted availability of DISA Voice Services.

Responsibilities

• Perform engineering tasks to maintain a large, complex and highly resilient IP voice and video communications infrastructure.
• Manage, configure, troubleshoot and assure service supporting all aspects of a voice, video and data network. Must be organized, document oriented, possess skills in diagramming, and understand WAN principals.
• Perform system maintenance, support capacity planning activities and complete configuration change actions and documentation efforts.
• Configure and implement calling search spaces, route plans, route partitions, route lists and device profiles.
• Configure Cisco or Juniper routing and switching devices.
• Support distributed firewall infrastructure.
• Develop technical policy, work instructions and reporting in support of an enterprise IP telephony network.
• Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling and call-flows.
• Analyze and resolve remote site registration, signaling and media problems.
• Validate change requests and ensure accuracy.
• Perform fault analysis and configuration of voice subscribers, call handlers and call routing rules.
• Perform fault analysis and configuration of Cisco and or Juniper routing and switching rules.

Basic Qualifications

• Currently possess DoD 8750 certification at IAT level II, Security+ CE or equivalent to meet requirement.
• Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server.
• Expertise in SIP internetworking signaling and call flow.
• Demonstrable experience of advanced fault analysis to isolate and diagnose network problems for routing, switching, security and large scale voice implementations.
• Currently possess an active Secret security clearance.

Preferred Qualifications

• Working knowledge of Secure Real-Time Transport Protocol (SRTP) including associated G.711 and G.729 codecs and Digital Tone Multi Frequency (DTMF).
• Experience with Cisco Unified Communications Manager and or Avaya Aura soft switches.
• Experience with Oracle SBCs and other voice media gateway appliances.
• Experience supporting distributed firewall infrastructure.
• Experience creating/supporting IPSec MPLS VPN infrastructure.
• Experience implementing and supporting BGP routing protocols.
• Experience designing, configuring and troubleshooting QoS classification, marking and prioritization of network traffic (voice, critical applications, etc.).
• Familiarity with IPSec implementation and troubleshooting.

Required Experience & Education

Requires BS and 4-8 years of prior relevant experience or Masters with 2-6 years of prior relevant experience. (Or equivalent combination of education and/or experience.)

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.