Enterprise Telecom Engineer (Fully Remote)

LUX Infusion; United States; Remote; USD 120,000 - 150,000; Full time

Job summary

LUX Infusion, a U.S.-based clinician-led organization, seeks a telecom/UC engineering professional for a full-time remote role focused on designing, supporting, and optimizing enterprise voice, contact center, and telephony systems to ensure reliable patient communication.

The role administers SIP trunks, SBCs, CCaaS platforms, and enterprise telephony, troubleshoots complex issues, and leads root-cause analysis across networks, requiring 5+ years in telecom or UC engineering and strong

Qualifications

• 5+ years in telecom or UC engineering.
• Strong networking skills.
• Remote role in the United States.
• Clinician-led, patient-first team culture.

Responsibilities

• Administer SIP trunks, SBCs, CCaaS platforms, and enterprise telephony.
• Troubleshoot complex issues and lead root-cause analysis across networks.

Skills

SIP trunks

SBCs

CCaaS platforms

Enterprise telephony

Networking

Job description

• You'll design, support, and optimize enterprise voice, contact center, and telecom systems.
• Full-time remote role ensuring reliable communication for patient care.

Key Responsibilities:

• Administer SIP trunks, SBCs, CCaaS platforms, and enterprise telephony.
• Troubleshoot complex issues and lead root-cause analysis across networks.

Culture & Qualifications:

• Requires 5+ years in telecom or UC engineering with strong networking skills.
• Be part of a clinician-led, patient-first team committed to IDEA and collaboration.

LUX Infusion

LUX Infusion is reimagining infusion care to be more human, supportive, and connected, guiding patients through complex therapies. It is a clinician-led, U.S.-based organization with an IDEA-centered culture.