Enterprise Technical Architect AI & Cloud DX Leader

Salesforce; United States; Remote; USD 150,000 - 230,000; Full time

Job summary

Salesforce is seeking a Technical Architect within the Professional Services team of Customer Success to drive digital transformation for strategic enterprise clients. You will lead architecture, integration design, and PoC work while ensuring technical excellence across multiple projects.

As a Trusted Advisor and technical leader, you will guide delivery, establish DevOps standards, and collaborate with global teams to achieve client outcomes in complex Salesforce environments.

Qualifications

• Delivery experience in enterprise system development or IT consulting.
• Leadership experience as architect, technical lead, or project lead.
• Strong knowledge of web applications and data modeling.
• Ability to perform hands-on technical tasks (e.g., configuring cloud services, scripts).
• Proactive ownership and problem-solving in complex projects.
• Exceptional customer communication and facilitation skills.

Responsibilities

• Trusted Advisor focusing on customer success and project delivery.
• Design overall system architecture and development strategies for integrations and security.
• Build prototypes and validate complex requirements.
• Create development guides and governance for DevOps/CI- CD processes.
• Troubleshoot critical issues and review major deliverables for quality.
• Mentor team members and collaborate with global product teams.

Skills

Delivery experience

Leadership

Technical foundations

Hands-on skills

Ownership

Communication

Tools

Java

Job description

Salesforce is seeking a Technical Architect within the Professional Services team of Customer Success to drive digital transformation for strategic enterprise clients. You will lead architecture, integration design, and PoC work while ensuring technical excellence across multiple projects.

As a Trusted Advisor and technical leader, you will guide delivery, establish DevOps standards, and collaborate with global teams to achieve client outcomes in complex Salesforce environments.