Enterprise Tech Account Director: Growth & AI Solutions

CBRE; Denver (CO); On-site; USD 175,000 - 225,000; Full time

Job summary

CBRE seeks an Account Director to lead enterprise technology engagements, building trusted stakeholder relationships and coordinating cross-functional teams from opportunity development through delivery, renewal and expansion.

The candidate will blend strategic account leadership with commercial discipline to connect business priorities with workplace, data, automation, and AI-enabled technology solutions.

Qualifications

• 7+ years in enterprise technology account management or related client-facing roles.
• Experience selling/expanding technical services in enterprise environments.
• Proven success leading strategic client relationships and growth.
• Ability to translate technology into business value for execs.
• Experience with complex contract processes.
• Strong communication, negotiation and collaboration skills.
• Experience supporting Microsoft 365 programs or enterprise workplace tech.
• Experience creating account plans, business reviews, and stakeholder materials.
• Experience evaluating and implementing AI-driven solutions.
• Experience with large, matrixed enterprise clients.

Responsibilities

• Serve as the primary relationship lead for assigned enterprise technology accounts, maintaining proactive communication and stakeholder confidence across cross functional teams.
• Provide leadership for the account team and ensure priorities, standards, commitments, and client experience are met.
• Develop and maintain strategic account plans aligning client priorities, roadmaps, investments, and growth opportunities.
• Own account revenue, retention, and growth objectives including renewals and service expansion.
• Create demand by identifying unmet needs, priorities, and opportunities to expand services.
• Lead product demonstrations, discovery workshops, roadmap sessions, executive briefings, and pilots.
• Guide the commercial lifecycle from discovery to renewals and amendments.
• Monitor account satisfaction, service quality, delivery risks, and escalation needs.
• Understand outsourced services, partner agreements, cybersecurity or compliance requirements, and procurement practices.

Skills

Enterprise account management

Solution selling

Strategic client relationships

Translate tech to business value

Contract management

Negotiation

MS 365 / Microsoft technologies

Account planning

AI-driven solutions

Large enterprise experience

Education

Bachelor's degree or equivalent

Job description

CBRE seeks an Account Director to lead enterprise technology engagements, building trusted stakeholder relationships and coordinating cross-functional teams from opportunity development through delivery, renewal and expansion.

The candidate will blend strategic account leadership with commercial discipline to connect business priorities with workplace, data, automation, and AI-enabled technology solutions.