Enterprise Success & Growth Manager

DailyPay, Inc.; Tulsa (OK); Sur place; USD 90 000 - 140 000; Plein temps

Avantages offerts par ce poste

Health coverage

Equity

Life Insurance

Disability Insurance

Employee Assistance Program

ERGs

Team events

Unlimited PTO

401K match

Résumé du poste

DailyPay, Inc. is seeking a Strategic Accounts, Customer Success Manager to drive growth through value delivery for large enterprise customers.

You will serve as the trusted advisor, build robust account plans, and guide launch strategies while mitigating risks and ensuring customer satisfaction. The role requires 7+ years in customer success at a fast-moving HCM/SaaS company, with CRM proficiency and deep payroll/HCM domain knowledge.

Qualifications

• 7-10+ years in Customer Success at a fast-moving HCM/SaaS company managing Fortune 500 or national accounts.
• Ability to communicate with and influence executive stakeholders.
• Solid experience with CRM software (Salesforce or HubSpot) and HCM/Payroll knowledge.

Responsabilités

• Lead the customer lifecycle end-to-end as primary contact.
• Drive value-based conversations to define joint success metrics.

Connaissances

Customer Success

C-Suite Influence

CRM: Salesforce/HubSpot

HCM/HR/Payroll

Data Analytics

Cross-functional Collaboration

Upsell/Cross-sell

Outils

Catalyst

Description du poste

DailyPay, Inc. is seeking a Strategic Accounts, Customer Success Manager to drive growth through value delivery for large enterprise customers.

You will serve as the trusted advisor, build robust account plans, and guide launch strategies while mitigating risks and ensuring customer satisfaction. The role requires 7+ years in customer success at a fast-moving HCM/SaaS company, with CRM proficiency and deep payroll/HCM domain knowledge.