Role overview
This contract Enterprise Solutions Engineer role supports enterprise customers running mission-critical software that depends on application virtualization, streaming, and containerization technology. The position owns outcomes end-to-end, from discovery and design through packaging, deployment, and ongoing customer success, while also feeding product improvements back into engineering. It is a remote contractor engagement based in Europe or the US East Coast timezone, with occasional on-site customer travel.
Responsibilities
- Own discovery, design, implementation, and adoption of enterprise application delivery solutions end-to-end.
- Analyze application portfolios and deployment requirements, then package and containerize applications for reliable distribution.
- Reproduce, diagnose, and resolve complex application compatibility and deployment issues across operating systems and networks.
- Turn customer problems into actionable product work by writing clear repros, validating fixes, and testing builds with engineering.
- Produce concise documentation including packaging steps, test results, and troubleshooting guides.
- Manage multiple enterprise engagements independently, planning workload and communicating status proactively.
Requirements
- Strong Windows application packaging and containerization skills, including hands-on use of the relevant studio or equivalent tooling.
- Advanced troubleshooting ability: reproducing issues, isolating variables, interpreting traces, and performing root-cause analysis across application, OS, and network layers.
- Excellent written and verbal communication with developers, testers, admins, and customers.
- Independent, methodical, solution-oriented working style with a willingness to partner on fixes and release validation.
- Self-starter mindset that delivers outcomes without close hand-holding.
Nice to have
- Willingness to travel occasionally for on-site customer work.
- Background participating in product specs and release validation with engineering teams.
Benefits and work setup
- Independent contractor engagement, primarily remote with flexible hours.
- Compensation targeted at the top of the market for the right experience and impact.
- Preference for core working hours overlapping US Eastern or Netherlands/CET.