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Enterprise Solutions Engineer

Smartsheet

United States

On-site

USD 105,000 - 143,000

Full time

Today
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Job summary

Join a leading company in the software industry as an Enterprise Solutions Engineer, where you will use your technical expertise to support the sales process and ensure successful deployment of their SaaS solutions. Ideal candidates are passionate about technology and have a proven track record in consultative solution sales.

Benefits

HSA and employer-paid premiums
401k Match
Flexible Time Away Program
12 paid holidays per year
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day
Access to Udemy online courses
Teleworking options

Qualifications

  • 5+ years’ experience as a Sales Engineer in SaaS or enterprise software.
  • Experience with MS Excel-based solutions for project management.
  • Strong understanding of web-based technologies.

Responsibilities

  • Provide technical leadership during the sales process.
  • Design and develop solutions for customer requirements.
  • Partner with sales to support selling Smartsheet’s SaaS platform.

Skills

Communication
Technical Leadership
Customer-facing skills
Problem Resolution

Education

Bachelor’s degree or equivalent

Tools

Excel
Salesforce.com
Asana

Job description

Join to apply for the Enterprise Solutions Engineer role at Smartsheet

Join to apply for the Enterprise Solutions Engineer role at Smartsheet

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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.

Smartsheet is looking for a proven Enterprise Solutions Engineer who will provide technical leadership throughout the enterprise sales process. You will serve as a trusted solution and technical advisor during the sales process and provide expertise that ensures successful Smartsheet deployment and adoption. For the right candidate, this is a career-defining opportunity to join us at a critical moment and truly have a significant impact. A proven track record of technical leadership, outstanding customer-facing skills, as well as consultative solution sales SE experience is required.

This role is part of the Enterprise Solutions Engineering team and will report to the Senior Manager of Enterprise Solutions Engineering.

You Will

  • Partner with enterprise sales executives by owning the technical sales process in support of selling Smartsheet’s SaaS platform to large enterprises
  • Provide advice and guidance as the Smartsheet subject matter expert to prospects, as well as current enterprise users
  • Design and develop creative solutions to customer requirements using Smartsheet
  • Represent Smartsheet’s technical capabilities to prospects; proactively support prospects in performing evaluations; ensure that prospects keep to their stated evaluation scope and timelines
  • Travel to enterprise customer sites periodically, serving as a technical resource to sales staff, as well as engaging with customer IT professionals regarding integration and data questions
  • Be a recognized Smartsheet technical expert and develop deep Smartsheet relevance (workflow definition, solution design, etc.) for key functional areas, such as Project Management, Sales, Marketing, Human Resources, etc.
  • Serve as front-line expert for “best practice” and prospect technical issues, tracking these issues and ensuring prompt follow up and problem resolution
  • Work closely with Marketing to develop repeatable solutions and Product Management as the customer advocate on product roadmap discussions and to provide input on new feature requests
  • Provide support for preparing technical responses to prospect questions, FAQs, knowledge-base and case support entries; help define “best practices” for broad usage across large enterprises
  • Deliver on, and exceed, all performance targets
  • Perform other duties as assigned

You Have

  • 5+ years’ experience as a Sales Engineer in the SaaS and/or enterprise software industry
  • Passion for working with leading edge, web-based technologies and a desire to deeply understand and demonstrate Smartsheet’s functionality, use cases, as well as business and technical elements
  • Substantial experience creating MS Excel-based solutions for collaboration/workflow/project management requirements in lines-of-business and/or IT
  • Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises
  • Ability to quickly build credibility, as well as understand and resolve customer technical issues
  • Strong competence participating in a complex, solution-based enterprise sales process
  • Experience working in a fast-paced, high growth software company where change is a constant
  • Willing to travel up to 50% of the time
  • Clarizen, Planview, Workfront, Smartsheet, MS Projects, Google apps, Salesforce.com, Asana, Excel skills
  • Bachelor’s degree or equivalent

Current US Perks & Benefits

  • HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
  • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
  • Monthly stipend to support your work and productivity
  • Flexible Time Away Program, plus Sick Time Off
  • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
  • US employees receive 12 paid holidays per year
  • Up to 24 weeks of Parental Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to Udemy online courses
  • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
  • Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

US Base Salary Pay Range

$105,000 - $142,500 USD

Get To Know Us

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Information Technology
  • Industries
    Software Development

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