Enterprise Software Customer Trainer (Remote - LATAM & Europe)

Smart Apartment Data; Illinois; Remote; USD 24,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation for LATAM/EU markets

Fully remote, long-term position

No weekend work

Collaborative and supportive team

Job summary

A growing SaaS company is seeking an Enterprise Software Customer Trainer to conduct engaging training sessions for software products. This fully remote position requires strong communication skills and experience in software onboarding or customer training. You'll be responsible for leading live sessions, creating training materials, and collaborating with teams to enhance customer success. A competitive compensation package is offered, and candidates must be fluent in English and able to present complex software clearly.

Qualifications

• 1+ years in Software onboarding, customer training, customer success, or product enablement.
• Experience delivering live software training (Zoom or similar).
• Strong communication and presentation skills.

Responsibilities

• Lead live product training sessions for customers.
• Walk users through platform features, workflows, and best practices.
• Create or update simple training materials and guides.
• Support onboarding and feature adoption.
• Collaborate with Support, Success, and Product teams to improve customer outcomes.

Skills

Software onboarding experience

Live training delivery

Strong communication skills

Fluent English

Job description

Enterprise Software Customer Trainer (Remote - LATAM & Europe)

1 week ago Be among the first 25 applicants

Base pay range: $24,000.00/yr - $30,000.00/yr

About the role

We are hiring an Enterprise Software Customer Trainer to deliver clear and engaging product training sessions to our clients. If you have experience training customers on software products, enjoy presenting, and can explain complex features in simple terms, this role is for you.

Must-Haves (Please read before applying)

• 1+ years in Software onboarding, customer training, customer success, or product enablement
• Experience delivering live software training (Zoom or similar)
• Strong communication and presentation skills
• Located in Latin America or Europe
• Fluent English

Note: Experience limited to school teaching, HR training, call‑center training, or general L&D is not a match for this position.

Responsibilities

• Lead live product training sessions for customers
• Walk users through platform features, workflows, and best practices
• Create or update simple training materials and guides
• Support onboarding and feature adoption
• Collaborate with Support, Success, and Product teams to improve customer outcomes

Preferred Experience

• SaaS/software training or onboarding background
• Ability to learn and explain software quickly
• Experience in Customer Education, Enablement, or Implementation
• Familiarity with CRM tools is a plus

Benefits

• Competitive compensation for LATAM/EU markets ($2000-$2500/month)
• Fully remote, long‑term position
• No weekend work
• Growing US‑based SaaS company
• Collaborative and supportive team

Seniority level

Associate

Employment type

Full‑time

Job function

Training

Industries

IT Services and IT Consulting

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