Enterprise Service Sales Lead

Davita Inc.; Grand Rapids (MI); On-site; USD 65,000 - 140,000; Full time

Job summary

An innovative leader in North American lifecycle service sales is seeking an experienced Salesperson. This strategic role involves engaging with key customers to deliver tailored solutions that drive revenue growth and enhance service offerings. The ideal candidate will possess extensive experience in B2B complex solution sales and excellent communication skills, all while working in a fast-paced environment.

Benefits

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Qualifications

• 20+ years of professional experience with 15+ years in complex B2B sales.
• Strong understanding of mechanical equipment and controls.
• Willingness to travel up to 50%.

Responsibilities

• Engage with Account Managers to quote FMCF or MFC offerings.
• Develop and implement strategic selling plans.
• Negotiate and close sales with customers.

Skills

Negotiation

Problem Solving

Interpersonal Skills

Communication

Education

Bachelor's degree in a related discipline

Advanced degree or equivalent experience

Tools

Salesforce

MS Office

Job description

Dematic Corp. has an immediate need for an experienced Salesperson in our Enterprise Service Sales role to support the continual growth of Dematic's North American Lifecycle Service business. Dematic offers our most complete, highly automated Flexible Mixed Case Fulfilment (FMCF) and Micro Fulfillment Center (MFC) options to the grocery, general merchandise, and retail sectors to lower costs and improve productivity for these customers. Due to the highly automated nature of the solution, we also offer a complete packaging of services to maintain and enhance the performance of these systems over time, often on an outcome basis, sharing in the customer's experience.

The Enterprise Service Sales Lead is the expert on our outcome-based services and leads the process on how to structure the offerings, present, and negotiate these offerings with our customers to drive service growth and recurring revenue for the organization. This role partners with Account Managers covering our installed base when opportunities arise for these solutions, leading the sale from a strategic perspective. These service offerings are central to our updated go-to-market strategy for the Enterprise solution space and a key differentiator for Dematic as we position ourselves as the global intralogistics leader. The ideal candidate is innovative, collaborative, and a motivated self-starter capable of engaging with all levels of our customers' organizations, from shop floor to C-suite executives, to negotiate and close complex solution sales. The role requires a high-energy expert who can pursue new business opportunities confidently, with excellent negotiation, problem-solving, and interpersonal skills. Candidates should have the ability to build a robust pipeline, help customers identify their business needs, and work to coordinate the best solutions.

What We Offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn more here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. This policy applies to all employment terms and conditions.

The base pay range for this role is estimated to be $65,000 - $140,000 at the time of posting. Final compensation will depend on various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What You Will Do In This Role:

• Engages with our Account Managers when quoting FMCF or MFC offerings to understand customer needs and organizational structure.
• Develops and implements strategic selling plans for specific opportunities, pursuing long-term, customer-valued relationships that drive revenue growth, profitability, retention, and satisfaction.
• Structures and crafts solutions with the Account Manager based on the strategic selling plan.
• Negotiates and closes sales with customers.
• Maintains an up-to-date pipeline within our CRM to exceed sales quotas.
• Provides management with suggestions for improving volume, market share, and pricing levels.

What We Are Looking For:

• Bachelor's degree in a related discipline, advanced degree, or equivalent experience.
• Expert understanding of mechanical equipment, advanced understanding of controls, and intermediate knowledge of software.
• 20+ years of professional experience and 15+ years in successful complex solution sales in a B2B environment.
• Ability to multi-task in a high-growth, fast-paced, deadline-driven environment.
• Willingness to travel up to 50%.
• Excellent verbal and written communication skills.
• Proficiency in MS Office and CRM platforms like Salesforce.
• Training in strategic selling methodology.
• Experience in logistics or manufacturing/automation industries.